Sanjay Barala
New Delhi
Summary
Highly accomplished and results-driven Operation and Business Development Manager with 8+ years of experience in the healthcare industry. Proven expertise in leading and optimizing operational processes, driving business growth, and fostering strategic partnerships. Strong background in healthcare regulations, quality assurance, and financial analysis. Adept at identifying opportunities for business expansion and implementing effective strategies to maximize revenue and market share. Exceptional leadership skills with a track record of motivating teams to achieve goals and deliver outstanding results. Committed to delivering high-quality healthcare services while ensuring compliance and exceeding customer expectations.
Overview
9
9
years of professional experience
Work History
Operations Manager
Star Imaging & Path Lab Pvt Ltd
05.2021 - Current
- Managing the day-to-day operations of the diagnostic company, including budgeting, staffing, scheduling and ensuring compliance with regulatory requirements
- Developing and implementing business strategies to achieve growth and expansion goals, including marketing plans, building partnerships with healthcare providers, and exploring new service offerings
- Conducting market research to identify trends, opportunities and potential areas for growth and improvement
- Ensuring efficient and effective service delivery while maintaining a positive work environment
- Ensuring that the company is providing high quality services in a safe and efficient manner by implementing quality control procedures, conducting regular security checks and monitoring customer feedback
Operation Executive
Medicover Healthcare Pvt Ltd
11.2017 - 12.2021
- Assisted in managing the overall operations of the fertility center,ensuring smooth functioning and exceptional patient care.
- Coordinated patient appointments, handled inquiries, and provided necessary information regarding fertility treatments.
- Collaborated with medical staff to ensure efficient clinic operations and adherence to quality standards.
- Prepared and analyzed reports on key performance indicators, identifying areas for improvement and implementing corrective measures.
- Assisted in organizing patient education programs and support groups
Retails Pharmacist & Supply Chain
Apollo Healthcare (2014), Max Hospital (2015-16) & Medanta - The Medicity (2017)
11.2014 - 02.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
MBA - Operations & Marketing Management
National Institute Of Management Solution
New Delhi2022
B.B.A -
National Institute Of Management Solution
New Delhi2019
Diploma - Pharmacy
Govt. College of Technical Education
Hisar2014
Skills
Team Leadership
Operational Management
Business Development
Market Research and Analysis
Strategic Planning
CRM
Sales (B2B & D2C)
P&L
Affiliations
- Conduct market research, identified target customers, and devised effective marketing strategies to promote the service.
- Established partnerships with healthcare providers and insurance companies to expand the reach of the service.
- Oversaw service delivery, ensuring timely and accurate diagnostic testing, and maintained a high level of customer satisfaction.
- Managed a team of technicians and support staff, providing training and guidance as needed.
Additional Information
- Promoted as Operations Executive at Medicover Healthcare.
- Special Appreciation Award for Contribution towards the Company at Medicover Fertility.
- Certificate of Appreciation from Amazon Partner led sales team for winning "Titan Club" in contest Jan-Mar 2023
- Six Sigma White Belt Certification
Timeline
Operations Manager
Star Imaging & Path Lab Pvt Ltd
05.2021 - Current
Operation Executive
Medicover Healthcare Pvt Ltd
11.2017 - 12.2021
Retails Pharmacist & Supply Chain
Apollo Healthcare (2014), Max Hospital (2015-16) & Medanta - The Medicity (2017)
11.2014 - 02.2017
MBA - Operations & Marketing Management
National Institute Of Management Solution
B.B.A -
National Institute Of Management Solution
Diploma - Pharmacy
Govt. College of Technical Education
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