Sanjay Gopalaney
Information Process Enabler Specialist
Pimpri
Summary
To work in quality environment where I can use my knowledge and skills to my best extent and assure graceful quality software and keep right touch with ever changing trend and technologies in the field.
7+ years of experience in Insurance and digital and printed media Industry Quick learner and excellent team player, ability to meet tight deadlines and work under pressure and be productive with new technologies. Flexible committed individual with excellent communication skills.
Overview
9
9
years of professional experience
2010
2010
years of post-secondary education
4
4
Languages
Work History
SENIOR INSURANCE OPERATIONS (BPS2)
TATA CONSULTANCY SERVICES
10.2022 - Current
- Company Overview: We help our clients and colleagues grow - and our communities thrive - by protecting and promoting Possibility. We seek better ways to manage risk and define more effective paths to the right outcome. We go beyond risk to rewards for our clients, our company, our colleagues, and the communities in which we serve.
- To make Certificate of Insurance for all customers.
- Checking the Coverages & evidence Limits & coverages.
- Provided Client support / resolution through an Email.
- We help our clients and colleagues grow - and our communities thrive - by protecting and promoting Possibility. We seek better ways to manage risk and define more effective paths to the right outcome. We go beyond risk to rewards for our clients, our company, our colleagues, and the communities in which we serve.
Analyst
WIPRO LTD
03.2019 - 09.2022
- Company Overview: SENSIS is Australia's leading platforms and marketing services company. The Sensis purpose is to engage Australian consumers with businesses and today delivers on that promise through its leading digital consumer businesses (Yellow Pages, White Pages, TrueLocal) search engine marketing and optimisation services, website products, social, data and mapping solutions and through its digital advertising agency, Found. Sensis is also Australia's largest print directory publisher including the Yellow Pages and White Pages.
- Responsible for assuring uncompromised compliance
- Analysing Call Quality for the Customers
- Provided Customer support / resolution through an Email or Skype.
- Worked on tickets raised by the Australian customer related to their publishable business and closed them.
- SENSIS is Australia's leading platforms and marketing services company. The Sensis purpose is to engage Australian consumers with businesses and today delivers on that promise through its leading digital consumer businesses (Yellow Pages, White Pages, TrueLocal) search engine marketing and optimisation services, website products, social, data and mapping solutions and through its digital advertising agency, Found. Sensis is also Australia's largest print directory publisher including the Yellow Pages and White Pages.
Manager
SAMSUNG SMART CAFÉ
03.2018 - 02.2019
- I used to handle the stock of all types of products of Samsung
- Dealing with customers query and the satisfactory solutions
- Also maintaining the accounts and the daily reports.
- Representation of all the policies to the employee staff and used to conduct daily meeting.
- Working Tools: MS -Outlook, MS-Excel, Software installation
Analyst
AXA BUSINESS SERVICES
06.2016 - 02.2018
- Company Overview: AXA Business Services is a 100% subsidiary of AXA, the number 1 insurance organization globally by brand. We are well positioned as a strategic innovation hub leveraging the value proposition that India as a market place presents to provide sustained value to our global partners and employees.
- Worked on processing medical insurance claims
- Claims Handling and Investigations
- Worked on crest application
- Worked on online claims EDI
- Confidential Records Management
- Claims Reports and Documentation
- AXA Business Services is a 100% subsidiary of AXA, the number 1 insurance organization globally by brand. We are well positioned as a strategic innovation hub leveraging the value proposition that India as a market place presents to provide sustained value to our global partners and employees.
Education
B.Com. -
MUC COLLAGE
H.S.C. - undefined
JAI HIND JUNIOR COLLAGE
PUNE, MaharashtraS.S.C. - undefined
JAI HIND HIGH SCHOOL
PUNE, MAHARASHTRASkills
Friendly, positive attitude
Personal Information
- Date of Birth: 03/11/87
- Gender: Male
- Marital Status: Married
Disclaimer
I hereby declare that all the information mentioned above is true to the best of my knowledge.
Executive Summary
7, Insurance, Digital Media, Printed Media, Quick learner, Excellent team player, Ability to meet tight deadlines, Work under pressure, Flexible committed individual, Excellent communication skills
Timeline
SENIOR INSURANCE OPERATIONS (BPS2)
TATA CONSULTANCY SERVICES
10.2022 - Current
Analyst
WIPRO LTD
03.2019 - 09.2022
Manager
SAMSUNG SMART CAFÉ
03.2018 - 02.2019
Analyst
AXA BUSINESS SERVICES
06.2016 - 02.2018
H.S.C. - undefined
JAI HIND JUNIOR COLLAGE
S.S.C. - undefined
JAI HIND HIGH SCHOOL
B.Com. -
MUC COLLAGE
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