Sanjay Gopi
Chennai
Summary
Dynamic Associate Software Engineer with a proven track record at Genesys Telecom Labs, skilled in driving technology migrations and improving user experiences. Gained hands-on experience in front-end development at Tata Elxsi Ltd, demonstrating expertise in HTML, CSS, and JavaScript. Dedicated to continuous learning, agile practices, and delivering innovative solutions with strong problem-solving abilities and a passion for design and development.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Associate Software Engineer
Genesys Telecom labs India Pvt Ltd
Chennai
07.2024 - Current
- Led the migration of PEC Audit(Genesys tool) from Node.js 16 to Node.js 20, ensuring seamless system performance and compliance with updated technology standards.
- Diagnosed and resolved over 10+ critical customer issues, enhancing application stability and user satisfaction
- Developed and implemented code changes aligned with user requirements, optimizing functionality and usability
- Assisted with customer requests and answered questions to improve satisfaction.
Intern
Tata Elxsi Ltd
Chennai
01.2024 - 05.2024
- Developed and deployed small-scale projects utilizing HTML,CSS and Javascript showcasing proficiency in front-end web development and responsive design
- Shadowed team engineers to learn new skills.
- Engaged in continuous learning to stay updated with the latest technologies and software development trends.
Education
Bachelor of Engineering - Electronics And Communications Engineering
SSN College of Engineering
Chennai05-2024
12th - Computer Science
Devi Academy Senior Secondary School
Chennai04-2020
Skills
- C
- Javascript
- HTML
- CSS
- Node js
- SQL
- Linux
- GIT
- Docker
- Jenkins
- Design and development
Certification
- AWS Certified Cloud Practitioner
- Genesys Cloud CX:Professional Certification
Affiliations
- Physical Fitness
- Cricket
- Stock Market Analysis
- Photography
Languages
- English
- Tamil
Timeline
Associate Software Engineer
Genesys Telecom labs India Pvt Ltd
07.2024 - Current
Intern
Tata Elxsi Ltd
01.2024 - 05.2024
- AWS Certified Cloud Practitioner
- Genesys Cloud CX:Professional Certification
Bachelor of Engineering - Electronics And Communications Engineering
SSN College of Engineering
12th - Computer Science
Devi Academy Senior Secondary School
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