SANJAY GURUNG
Kangpokpi
Summary
Seeking a responsible career where my abilities can be highly utilized in a growth- oriented and professional environment. To achieve organizational goals and reach the pinnacle of success in the spirit of teamwork by utilizing my educational background and skills.
Overview
5
5
years of professional experience
Work History
TRAVEL AGENT
09.2022 - Current
- I have experience in checking airfare and trains using reservation systems on via.com portal.
- I have experience in Maintaining up-to-date knowledge of air and train regulations concerning ticketing procedures and restrictions
- I have experience in Handling customer complaints in a professional manner to ensure satisfaction with the service provided
- Ensured all reservations were accurately documented in the agency's system prior to client's departure date.
- Conducted research on new destinations and attractions that may be attractive to potential travelers
- Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
- Helped clients purchase flights,train tickets arrange car rentals, and locate other forms of transportation.
- Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
DISH TECHNICIAN
LANGUAGES
05.2019 - 02.2022
- Installed, tested and maintained satellite dishes for customers.
Education
Upper Intermediate -
National Institute of Open Schooling(NIOS), Govt of India
04.2020
National Institute of Open Schooling (NIOS)
04.2018
Skills
- Very good team managing skills & team working
- Excellent interpersonal and communication skills
- Ability to learn and work under pressure
- Confident and good teamwork
- Honest and Hard Worker, excellent in Duty and responsibility
Languages
English
Elementary (A2)
Hindi
Upper intermediate (B2)
Timeline
TRAVEL AGENT
09.2022 - Current
DISH TECHNICIAN
LANGUAGES
05.2019 - 02.2022
Upper Intermediate -
National Institute of Open Schooling(NIOS), Govt of India
National Institute of Open Schooling (NIOS)
Similar Profiles
Muhammad Jehad Faaza SaifaMuhammad Jehad Faaza Saifa
Tour Guide at Travel AgentTour Guide at Travel Agent
Mirella SidellaMirella Sidella
Travel Agent at Travel AgentTravel Agent at Travel Agent
Zahra MohmedZahra Mohmed
Accounter and Custmer Servise at Travel AgentAccounter and Custmer Servise at Travel Agent