Summary
Overview
Work History
Education
Skills
Personal Information
Work Profile
Timeline
Hi, I’m

Sanjay H Patel

Logistics
Surat
Sanjay H Patel

Summary

To work for a professionally managed company and to add value to the organization through a position that will allow me to utilize my skill to develope my skills and abilities through creative experience and learning from the best Solutions.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
years of professional experience
3
Languages

Work History

SML FILMS LTD

Assistant Manager
01.2024 - Current

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Generated repeat business through exceptional customer service.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Developed marketing strategies to attract new customers, increasing foot traffic.

Dispatch Store Manager

Swiggy Instamart
02.2022 - 05.2023

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.

Yashvi Coal and Minerals Pvt Ltd

Logistics Operations
08.2017 - 11.2020

Job overview

  • - Responsible for the power plant coal/limestones/bed material/fly ash operations
  • - Responsible for inventory control/material handling operations, planning and management, stocking of inventory and ensuring optimum level of stock for production
  • - Keeping track of quality, quantity, stock levels, delivery timelines, transport efficiencies and ensure that quality check of materials are ensured on a random and routine basis
  • - Responsible for claims on account of port and transporter
  • - Co-ordination between ports, material handling team, logistics team, SAP Team, excise dept and transporter for smooth inbound and outbound activity
  • - Ensuring smooth MIS/SAP/TAT/Excise operations
  • Tracking violations and shortfalls if any, and create a mechanism for escalation and rectification of the same
  • - Handling day to day activities in co-ordination with internal/external departments for ensuring smooth business operations
  • - Responsible for general administrative activities, personal management across assignments
  • - Implementing techno-commercial practice viz, SOP, order processing, proposal generation etc
  • - Developing long-term partnership with decision makers, local and foreign suppliers and consumers, managing day to day performance to ensure meeting of service, cost and delivery and quality norms
  • - Co-ordination with Adani MIS and WMS team, USL production units, transporter, shipping line, port Authority, excise, CFS and CHA for the inward and outward activities
  • - Controlling entire gamut of tasks involved in operations, interpreting and drafting regulations and dealing with queries and complaints
  • - Maintain standards, performance metrics and benchmarks and analyses data to assess performance and implements improvements
  • - Comply with safety, laws, regulations and ISO requirements as per plant/port statutory requirements
  • Ensuring proper documentation and updating of records on daily basis
  • - Retaining and motivating team to learn and grow through on job training, knowledge sharing and promoting them for new ideas

Essar Logistics

Logistics Operations
06.2015 - 08.2016

Job overview

  • Monitored performance of logistics operations to identify areas for improvement.
  • Coordinated logistics operations for timely delivery of goods while minimizing transportation costs.
  • Ensured compliance with industry regulations by staying current on changes in legislation impacting logistics operations.
  • Coordinated logistics operations for both inbound and outbound shipments, optimizing route planning for cost savings without sacrificing delivery timelines or customer satisfaction rates.
  • Promoted sustainability within logistics operations by implementing eco-friendly practices such as reducing packaging waste and optimizing transportation routes.
  • Collaborated with cross-functional teams to optimize logistics operations and improve overall business performance.
  • Optimized logistics operations by analyzing transportation routes, selecting carriers, and negotiating favorable freight rates.

Kribhco Infrastructure Ltd

Asst Executive - Material Handling Ops/ Railway
04.2013 - 05.2015

Job overview

  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Prepared annual data to determine metrics for operational performance.
  • Achieved company growth by implementing strategic marketing plans and business development initiatives.
  • Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
  • Achieved industry-leading customer satisfaction scores by revamping customer feedback and resolution process.

Reliance Industries Ltd

(Management) Segment Logistics Operations
08.2010 - 09.2012

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Marline Biocare Division of Zota Health Care

M.R
12.2009 - 07.2010

Adani Port

APMS Operator
01.2009 - 11.2009

Job overview

  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.

Education

GTU

Diploma from mechanical

University Overview

GPA: 76%

SSC

University Overview

GPA: 76%

Skills

Staff Management

Personal Information

  • Father's Name: Shri Hasmukhbhai Patel
  • Date of Birth: 06/21/94
  • Nationality: Indian
  • Marital Status: Married
  • LinkedIn - ..

Work Profile

  • Responsible for the power plant coal/limestones/bed material/fly ash operations.
  • Responsible for inventory control/material handling operations, planning and management, stocking of inventory and ensuring optimum level of stock for production.
  • Keeping track of quality, quantity, stock levels, delivery timelines, transport efficiencies and ensure that quality check of materials are ensured on a random and routine basis.
  • Responsible for claims on account of port and transporter.
  • Co-ordination between ports, material handling team, logistics team, SAP Team, excise dept and transporter for smooth inbound and outbound activity.
  • Ensuring smooth MIS/SAP/TAT/Excise operations. Tracking violations and shortfalls if any, and create a mechanism for escalation and rectification of the same.
  • Handling day to day activities in coordination with internal/external departments for ensuring smooth business operations.
  • Responsible for general administrative activities, personal management across assignments.
  • Implementing techno-commercial practices viz, SOP, order processing, proposal generation etc.
  • Developing long-term partnerships with decision makers, local and foreign suppliers and consumers, managing day to day performance to ensure meeting of service, cost and delivery and quality norms.
  • Co-ordination with Adani MIS and WMS team, USL production units, transporter, shipping line, port authority, excise, CFS and CHA for the inward and outward activities.
  • Controlling entire gamut of tasks involved in operations, interpreting and drafting regulations and dealing with queries and complaints.
  • Maintain standards, performance metrics and benchmarks and analyze data to assess performance and implement improvements.
  • Comply with safety, laws, regulations and ISO requirements as per plant/port statutory requirements. Ensuring proper documentation and updating of records on a daily basis.
  • Retaining and motivating team to learn and grow through on job training, knowledge sharing and promoting them for new ideas.

Timeline

Assistant Manager

SML FILMS LTD
01.2024 - Current

Swiggy Instamart

Dispatch Store Manager
02.2022 - 05.2023

Logistics Operations

Yashvi Coal and Minerals Pvt Ltd
08.2017 - 11.2020

Logistics Operations

Essar Logistics
06.2015 - 08.2016

Asst Executive - Material Handling Ops/ Railway

Kribhco Infrastructure Ltd
04.2013 - 05.2015

(Management) Segment Logistics Operations

Reliance Industries Ltd
08.2010 - 09.2012

M.R

Marline Biocare Division of Zota Health Care
12.2009 - 07.2010

APMS Operator

Adani Port
01.2009 - 11.2009

GTU

Diploma from mechanical

SSC
Sanjay H PatelLogistics