Hi, I’m
Sanjay H Patel
Logistics
Surat
Summary
To work for a professionally managed company and to add value to the organization through a position that will allow me to utilize my skill to develope my skills and abilities through creative experience and learning from the best Solutions.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
years of professional experience
3
Languages
Work History
SML FILMS LTD
Assistant Manager
01.2024 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Generated repeat business through exceptional customer service.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Increased sales through effective merchandising strategies and targeted promotions.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Oversaw daily operations to maintain store cleanliness and organization.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Conducted performance evaluations and provided constructive feedback to employees.
- Developed marketing strategies to attract new customers, increasing foot traffic.
Dispatch Store Manager
Swiggy Instamart
02.2022 - 05.2023
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
Yashvi Coal and Minerals Pvt Ltd
Logistics Operations
08.2017 - 11.2020
Job overview
- - Responsible for the power plant coal/limestones/bed material/fly ash operations
- - Responsible for inventory control/material handling operations, planning and management, stocking of inventory and ensuring optimum level of stock for production
- - Keeping track of quality, quantity, stock levels, delivery timelines, transport efficiencies and ensure that quality check of materials are ensured on a random and routine basis
- - Responsible for claims on account of port and transporter
- - Co-ordination between ports, material handling team, logistics team, SAP Team, excise dept and transporter for smooth inbound and outbound activity
- - Ensuring smooth MIS/SAP/TAT/Excise operations
- Tracking violations and shortfalls if any, and create a mechanism for escalation and rectification of the same
- - Handling day to day activities in co-ordination with internal/external departments for ensuring smooth business operations
- - Responsible for general administrative activities, personal management across assignments
- - Implementing techno-commercial practice viz, SOP, order processing, proposal generation etc
- - Developing long-term partnership with decision makers, local and foreign suppliers and consumers, managing day to day performance to ensure meeting of service, cost and delivery and quality norms
- - Co-ordination with Adani MIS and WMS team, USL production units, transporter, shipping line, port Authority, excise, CFS and CHA for the inward and outward activities
- - Controlling entire gamut of tasks involved in operations, interpreting and drafting regulations and dealing with queries and complaints
- - Maintain standards, performance metrics and benchmarks and analyses data to assess performance and implements improvements
- - Comply with safety, laws, regulations and ISO requirements as per plant/port statutory requirements
- Ensuring proper documentation and updating of records on daily basis
- - Retaining and motivating team to learn and grow through on job training, knowledge sharing and promoting them for new ideas
Essar Logistics
Logistics Operations
06.2015 - 08.2016
Job overview
- Monitored performance of logistics operations to identify areas for improvement.
- Coordinated logistics operations for timely delivery of goods while minimizing transportation costs.
- Ensured compliance with industry regulations by staying current on changes in legislation impacting logistics operations.
- Coordinated logistics operations for both inbound and outbound shipments, optimizing route planning for cost savings without sacrificing delivery timelines or customer satisfaction rates.
- Promoted sustainability within logistics operations by implementing eco-friendly practices such as reducing packaging waste and optimizing transportation routes.
- Collaborated with cross-functional teams to optimize logistics operations and improve overall business performance.
- Optimized logistics operations by analyzing transportation routes, selecting carriers, and negotiating favorable freight rates.
Kribhco Infrastructure Ltd
Asst Executive - Material Handling Ops/ Railway
04.2013 - 05.2015
Job overview
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Prepared annual data to determine metrics for operational performance.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
- Achieved industry-leading customer satisfaction scores by revamping customer feedback and resolution process.
Reliance Industries Ltd
(Management) Segment Logistics Operations
08.2010 - 09.2012
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Marline Biocare Division of Zota Health Care
M.R
12.2009 - 07.2010
Adani Port
APMS Operator
01.2009 - 11.2009
Job overview
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
Education
GTU
Diploma from mechanical
University Overview
GPA: 76%
SSC
University Overview
GPA: 76%
Skills
Staff Management
Contract Management
Project Management
Consulting
Business Development
Sales growth
Training
Business planning
Cost Control
Google Drive
Staff supervision
Employee scheduling
Operations management
Personal Information
- Father's Name: Shri Hasmukhbhai Patel
- Date of Birth: 06/21/94
- Nationality: Indian
- Marital Status: Married
- LinkedIn - ..
Work Profile
- Responsible for the power plant coal/limestones/bed material/fly ash operations.
- Responsible for inventory control/material handling operations, planning and management, stocking of inventory and ensuring optimum level of stock for production.
- Keeping track of quality, quantity, stock levels, delivery timelines, transport efficiencies and ensure that quality check of materials are ensured on a random and routine basis.
- Responsible for claims on account of port and transporter.
- Co-ordination between ports, material handling team, logistics team, SAP Team, excise dept and transporter for smooth inbound and outbound activity.
- Ensuring smooth MIS/SAP/TAT/Excise operations. Tracking violations and shortfalls if any, and create a mechanism for escalation and rectification of the same.
- Handling day to day activities in coordination with internal/external departments for ensuring smooth business operations.
- Responsible for general administrative activities, personal management across assignments.
- Implementing techno-commercial practices viz, SOP, order processing, proposal generation etc.
- Developing long-term partnerships with decision makers, local and foreign suppliers and consumers, managing day to day performance to ensure meeting of service, cost and delivery and quality norms.
- Co-ordination with Adani MIS and WMS team, USL production units, transporter, shipping line, port authority, excise, CFS and CHA for the inward and outward activities.
- Controlling entire gamut of tasks involved in operations, interpreting and drafting regulations and dealing with queries and complaints.
- Maintain standards, performance metrics and benchmarks and analyze data to assess performance and implement improvements.
- Comply with safety, laws, regulations and ISO requirements as per plant/port statutory requirements. Ensuring proper documentation and updating of records on a daily basis.
- Retaining and motivating team to learn and grow through on job training, knowledge sharing and promoting them for new ideas.
Timeline
Assistant Manager
SML FILMS LTD
01.2024 - Current
Swiggy Instamart
Dispatch Store Manager
02.2022 - 05.2023
Logistics Operations
Yashvi Coal and Minerals Pvt Ltd
08.2017 - 11.2020
Logistics Operations
Essar Logistics
06.2015 - 08.2016
Asst Executive - Material Handling Ops/ Railway
Kribhco Infrastructure Ltd
04.2013 - 05.2015
(Management) Segment Logistics Operations
Reliance Industries Ltd
08.2010 - 09.2012
M.R
Marline Biocare Division of Zota Health Care
12.2009 - 07.2010
APMS Operator
Adani Port
01.2009 - 11.2009
GTU
Diploma from mechanical
SSC