Sanjay Jadeja
Mumbai
Summary
Dynamic and customer-focused sales professional with a strong passion for Apple products and services. Adept at understanding customer needs, identifying ownership opportunities, and educating customers on purchase options. Proven ability to provide top-tier sales and service experiences while maintaining product knowledge and fostering an inclusive environment. Seeking to leverage my expertise to contribute to Apple’s mission of innovation and excellence in customer experience.
Overview
3
3
years of professional experience
Work History
Senior Galaxy Consultant
Samsung india
Mumbai
01.2024 - Current
- Delivered exceptional customer service by actively listening to customer needs and recommending products and services.
- Provided in-depth product knowledge to educate customers product ecosystem and purchasing options.
- Assisted customers in identifying ownership opportunities and guided them through the sales process.
- Supported team members by sharing expertise and assisting with customer interactions throughout the store.
Apple Expert
Unicorn (Apple authorise reseller )
Mumbai
01.2022 - 12.2024
- Supported peers by sharing knowledge and best practices to enhance team performance.
- Assisted in store operations, including merchandising and maintaining an organized product zone.
- Demonstrated and explained product features, benefits, and services to drive sales.
- Engaged customers by providing personalized recommendations based on their needs.
Education
Bachelor in Financial Marketing - Business Management And Finance
Mumbai University
Mumbai 03-2020
Skills
- Strong knowledge of Apple products, services, and purchase options
- Exceptional customer service and relationship-building skills
- Ability to identify customer needs and recommend appropriate solutions
- Effective communication and presentation skills
- Ability to work collaboratively with team members to enhance sales performance
Languages
Hindi
First Language
English
Beginner (A1)
A1
Timeline
Senior Galaxy Consultant
Samsung india
01.2024 - Current
Apple Expert
Unicorn (Apple authorise reseller )
01.2022 - 12.2024
Bachelor in Financial Marketing - Business Management And Finance
Mumbai University