SANJAY JAKHAR
ENGINEERING
Sirsa,HR
Summary
Dynamic professional with a proven track record at VRS GROUP, excelling in team collaboration and problem-solving. Adept at enhancing customer satisfaction and mentoring staff, while implementing strategic plans for growth. Skilled in workplace safety compliance and optimizing operational efficiency, driving significant improvements in service quality.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Assistant Manager
VRS GROUP
04.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Senior Engineer
JUBILEE GROUP
05.2019 - 04.2022
- Maximized resource utilization with effective management of personnel, materials, and equipment for optimal project outcomes.
- Enforced rules and regulations to keep working environment safe.
- Developed and implemented procedures to verify compliance with engineering standards.
- Performed complex calculations to analyze and optimize engineering processes.
- Implemented automated systems to improve accuracy and efficiency of engineering processes.
FIELD EXECUTIVE
Adecco
07.2016 - 04.2017
- Provided ongoing support to existing customers, addressing concerns or questions promptly and professionally.
- Assisted in training new sales representatives, sharing best practices for success in the field.
- Conducted comprehensive market analyses to identify potential customers and areas for growth.
- Mentored junior team members to help them achieve their individual performance goals.
- Collaborated with marketing team to develop promotional materials showcasing new products and services.
- Developed customized product presentations for clients, highlighting unique features tailored to their needs.
Education
B.TECH - Civil Engineering
BRCM
BAHAL 04.2001 -
Skills
Problem-solving
Decision-making
Team building
Team collaboration
Workplace safety compliance
Scheduling and planning
Timeline
Assistant Manager
VRS GROUP
04.2022 - Current
Senior Engineer
JUBILEE GROUP
05.2019 - 04.2022
FIELD EXECUTIVE
Adecco
07.2016 - 04.2017
B.TECH - Civil Engineering
BRCM
04.2001 -