
A diligent IT professional with over 10+ years’ experience in Digital and E-Commerce domain in New Product Development, Project Management, Software Development Projects, Web & App data Analyst as well as New Start-up of E-Commerce Business as an Entrepreneur. Successfully manage the Digital Transformation and Digital Product development for the various large clients’ names HugoBoss, Sportsdirect.com, ASDA, Unilever, Loreal to Small start-ups from Fashion, FMCG, Retail, IT and Health Industries. Program management for the E-Commerce Platform implementation, data Analytics and managing portfolio for the client. As an eCommere Business Analyst to designing and leading B2B, B2C, D2C,multi-site and multi-country, end-to-end setup of Ecommerce platforms in Salesforce Commerce Cloud and Salesforce CRM, OMS, PIM, Omni-Channel and Analytics. As an Entrepreneur of my own new start-up of E-Commerce business to ti-up with various E-Commerce marketplace like Amazon, eBay, Flipkart, Alibaba etc. domestic as well as an International Marketplace. Expertise experience as a Digital Transformation/E-Commerce Product Manager in ORION (GB) Pvt. Ltd., London, UK. for various large Fortune 500 clients. Deft Experience in all phases of the Software Development project life cycle including requirement gathering and analysis, stakeholder’s management, design, development, implementation, Testing, and support using Agile Scrum Methodology. Proficient in the lead the Entire Project Development in Salesforce CRM, Hybris, Shopify etc. with CRM/ERP Integration, Order Management System, Product Information Management and eCommerce operation as well as successfully profitable smoothly E-Commerce business running by advanced Data analytics by using AI & ML methods, Digital Marketing, SEO, Social media, paid advertising and promotion etc. Thrive in a deadline intensive environment, multi-task, perform under pressure and meet deadlines and ability to galvanize teams to achieve ambitious results.
· Work with cross-functional teams, such as developers, designers, , and stakeholders, alongside other Project Managers, Business Analysts, to analyse, understand and fulfill the client’s system requirements.
· Take charge of IT system delivery by coordinating efforts among, developers, testers, and various stakeholders to ensure timely deployment of function solutions and implementing them.
· Streamline and Audit system performance, ensuring harmonious operation of multiple merchandising systems and timely resolution of data transfer challenges.
· Identifying and evaluating shortcomings in systems development by aligning them with client’s requirement. Collaborating with relevant stakeholders to fulfill these requirements.
· Coordinate with the testing team to conduct both System Integration Testing (SIT) and User Acceptance Testing (UAT) prior to the Soft Launch
· Collaborate with clients and users from a technical standpoint to formulate the IT/ E-Commerce Cloud systems through SDLC or an agile, iterative approach.
· Developing system specific documentation and manuals to help in developing functional system deployment that can be accessed by both developer team and end user.
· Implement Agile Scrum and SDLC methodologies to formulate business requirements, prioritize tasks, assess progress, and deliver results effectively.
· Stay well-informed about the latest technologies, and platforms, utilizing project tracking tools like Jira and Confluence
· Collaborate closely with the Product Owner to define product requirements, articulate them effectively through user stories, and ensure clear communication with software development teams.
· Use appropriate project management methodologies to offer regular project status reports and conduct post-project monitoring in terms of cost and budget required to develop the system.
· Maintaining quality and integrity of systems developed by regularly communicating with internal and external stakeholders as per the standards of company and client.