Summary
Overview
Work History
Education
Skills
PERSONAL INFORMATION:
GENDER
Affiliations
Accomplishments
Certification
Timeline
Generic
Sanjay K Patil

Sanjay K Patil

NAVI MUMBAI

Summary

Result oriented professional with more than 15 years of experience in Banking financial services in Business Sales Support, Collection Handling of Channel Management, DSA, Dealer, DST pay-out in Big Banking financials Design and implement Sales Contest/Incentive schemes/Pay-out structures for Employees and Channel partners to drive the targeted sales. Key role in Sales target projection/manpower budgeting & sales target allocation. Proven skill in managing Cost of Acquisition (COA) for Asset Products related to channel pay-outs (DSA's, Dealer, DSTs, and Connectors & National Aggregators). Acting as a process owner for channel Management process and DST End to End Process for All Product. Liaising with Sales/Quality/Operations & Finance and addressing queries of Channel pay-outs. Ensuring publishing of periodic MIS/Reports/Analysis as per business requirement.

Overview

11
11
years of professional experience
1
1
Certification

Work History

04.2016 - 07.2018
  • Providing financial analysis and information that enables all area of company to make appropriate business
  • Decision
  • Assisting in the development of systems and procedures to improve the quality and efficiency with which management information is produced
  • Generating & publishing of various MIS to ensure proper productivity & strategic analysis for the Retail Assets Sales department
  • Few of them are listed below
  • Defining Business Targets for entire Business Team by analysing the geographies, requirements and product performance
  • Publishing weekly performance vis-à-vis targets assigned
  • Process raw information making crisp dashboard/analytics, support on the portfolio and engage in high level analysis to ensure the portfolio performance at the top level i.e
  • Enhanced Sourcing Mix, Resource level, Channel Level, Location level Portfolio, Model Level data
  • Identifying new areas for business enhancement basis competition data analytics
  • Maintain daily business database and publishing business performance report to Top Management with pointers highlighting the performances
  • I.e
  • Enhanced Sourcing Mix, Resource level, Channel Level, Location level Portfolio, Model Level data, COA details
  • Document and present analytical findings to both technical and non-technical audiences
  • Conducting in-depth and detailed business analysis to provide insights, root causes for business
  • Automated manual reports that can now be extracted directly without manual intervention
  • Business Analytics:
  • Key Achievements:
  • Setup Business Intelligence Unit (BIU) in Yes Bank

Deputy Manager

HDFC Bank Ltd.
11.2015 - 04.2016
  • Daily Resolution MIS: It provides the detail Bucket wise resolution on daily basis
  • Delinquency DPD Mis: Gives bucket wise co-incidental delinquency summary at product & location level
  • Cost Construct MIS: Helps to keep track on Cost budgets which is very critical and important
  • Budget MIS: Tracks all the budget vs actual on monthly basis related to Retail Asset Collection
  • Non-Actioned Cases Report: Gives the list of cases where no 'collection action' is recorded by ways of trails
  • Need to monitor the report to ensure trails are recorded regularly on all cases
  • Fee Collection Mis: Helps to know the amount collected thru CBC and LPP which is very crucial as the same directly hits the profit of the bank
  • Scorecard: This helps to judge each collection staff basis various parameters and scores attached to each parameter which also increases a sense of competition and to perform better MOM
  • Disbursement and POS analytical MIS: To understand and analyse if the delinquency is high in the specific period range and various pos band, and to take corrective steps
  • Vendor cost v/s fee analysis: To track and analyse the cost we can recover from the fee
  • Data Allocation of Delinquent cases to Collection Agency, HDB & Internal Collection Team
  • Report Suspicious Transaction
  • Collection & Portfolio Management Team

Deputy Manager

AXIS Bank Ltd.
11.2011 - 11.2015
  • Work as One Point of Contact for All Mortgages Sales Request
  • Compute Location wise & Region wise Mortgages Target
  • Managed & Handled All Sales Related Mis like Home Loans Sales disbursement, Login, Sanction Mis
  • Created Contest update as per contests requirement, Calculated & announce the winners based on the achievements
  • Maintained & Track the Sales Managers, ASM, ASC Heads & Regional Sales Manager KRA dashboard
  • Effectively Handel Pay-out calculation as well as Contest Incentive Direct Sales Agency (Dsa) Maintain & share Branch Executives & Team Leader Salary & Incentive for further processing
  • Maintained Shared the achievement data to Business Head for daily, Weekly analysis & regional review meets
  • Effectively Handel empanelment process Of Direct Sales Agency (DSA)
  • Work As coordination for creation Of Connectors, Executives & TI code in Fin one Los System
  • Coordinate with IT for creating Sales Manager Name in the System
  • Maintained and Keep tab on All channel achievement like Cross, Open Market Process Vendor Management Bills & All Marketing material from the Location
  • Work As co-ordinator with Biu Team for MIS Automation & Process Development
  • Retail Asset Mortgages Sales, Product & Sales Support

Sr. Debt Management Executive

Hsbc Operation & processing ltd
11.2007 - 10.2011
  • Worked In Support Mis Team as Mis Executive
  • Prepared Cards, PL, HML Pan India Portfolio Mis(location wise)
  • Published Pan India Caller Efficiency reports
  • Kept Tab on Caller Rating & Level Promotion and Incentive file
  • Work as Pan India Co Ordinator for Customer Related Request
  • Like Debit Request, Customer Reversal, Card to card Transforms
  • Collating Customer Cpu data for Pan India
  • Handling Hsbc & sky pack cards cheqs for Mumbai location
  • Keep tab on Hsbc cards return cheqs
  • Upload Customer new contact numbers
  • Handling & preparing Billing data for Collection Agency
  • Keep tab on Hsbc Vendor bills & Telephone Bills
  • Preparing head count details & Salary input file for collection Unit
  • Keep tab on HSBC Premiers customers dues

Central Operation Executive

ICICI Lombard GIC Ltd
04.2007 - 11.2007
  • Preparing Online & offline data for policy Issuance in excel
  • Co-ordinate with Icici Bank for Fin one data
  • Co-ordinate with Icici Lombard Rops & sales for Incomplete cases resolution
  • Publishing the Insurance Product Mis
  • Storing customer insurance application forms
  • Follows the online process to generate new insurance policy
  • Keep tab on customer premium cheqs

Vice President

Yes Bank Ltd.
04.2016
  • Developed and launch streamlines Scorecard and focus on key metrics like performance measurement empanelment process streamline and engagement through loyalty programs development for all commercial product
  • DSA & DDSA & DSE & Connector empanelment, Pay-out process for All Retail Assets product, GST claim Process for channel, channel complaint resolution and COA management
  • Built OTC tracking through Channel pay-out for LAP product, pay out hold until clear the Customer OTC document, it was reducing the recovery pay-out from channel and reduce the pendency of customer OTC documents
  • Built Score Card platform to understand the channel Level Performance through scoring and accordingly consider for the best performer for special incentive and reward programme
  • And monitor and deactivate the channel code if channel not performing for three to Six months
  • Monthly Channel Pay-out COA Reporting to Group Head and Business Head
  • Help to product team to designing channel pay-out schemes and contests and analysing the cost impact of the same on budgeted cost parameters and aiding in roll-out of incentive schemes to channels
  • Resource Management basis of yearly budget, Attendance Management, Payroll & Payment Processing, DST Training Management, DST PIP process as per defined benchmark Productivity
  • Current Designation - (effective Apr 2022)
  • Team Name - Retail Business Process and Channel Management
  • Job Responsibilities:
  • Channel Management: Since July 2018
  • Key Achievements:
  • Single Handily Implemented Pay-out Automation through SIMPAY Software for All Retail Asset Product
  • Launched QMS in for DST Incentive & Channel Management
  • Initiated Mail merge with PDF in Covid Environment to Support Emergency Credit Line Guarantee Scheme (ECLGS) for Retail Assets Wheels & Health care products

Education

B. Com -

Mumbai University
04.2007

HSC -

Maharashtra Broad
02.2004

SSC -

Maharashtra Broad
03.2002

Skills

  • Customer Prospecting
  • Operations Management
  • Revenue Cycle Management
  • Data Analysis
  • Forecasting
  • Metrics Tracking
  • Process Improvement
  • Innovation management
  • OKRs and KPIs
  • Performance monitoring

PERSONAL INFORMATION:

MARITAL STATUS : Married

GENDER

MALE

Affiliations

  • SIMPAY

Accomplishments

  • SYSTEM AUTOMATION

Certification

  • SILL NATIONS

Timeline

04.2016 - 07.2018

Vice President

Yes Bank Ltd.
04.2016

Deputy Manager

HDFC Bank Ltd.
11.2015 - 04.2016

Deputy Manager

AXIS Bank Ltd.
11.2011 - 11.2015

Sr. Debt Management Executive

Hsbc Operation & processing ltd
11.2007 - 10.2011

Central Operation Executive

ICICI Lombard GIC Ltd
04.2007 - 11.2007

B. Com -

Mumbai University

HSC -

Maharashtra Broad

SSC -

Maharashtra Broad

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Sanjay K Patil