Accomplished and results-driven Associate Senior Manager with over 20 years of leadership experience in Project Management, Test Management, Vendor Management, and enterprise operations. Expert in driving new initiatives and building high-performing global teams, with a proven track record of leading cross-functional onshore/offshore teams of 85+ professionals. Adept at implementing scalable frameworks, optimizing processes, and aligning technology strategies with business objectives. Recognized for delivering consistent results in high-stakes environments, enhancing product reliability, and fostering a culture of continuous improvement across complex enterprise systems.
Overview
22
22
years of professional experience
8
8
Certifications
1
1
Language
Work History
Associate Sr. Manager
Colt Technology Services Pvt Ltd.
05.2021 - 07.2025
Project & Program Management
Led a global department of 85+ professionals supporting enterprise software platforms in the Telecom domain, ensuring alignment with business goals and customer expectations.
Directed end-to-end planning and execution of complex releases involving 15+ system integrations, consistently delivering 100% on-time with minimal production issues.
Collaborated cross-functionally with Product and Release Management teams to improve delivery timelines and reduce defect leakage by 55% within two quarters.
Established KPIs, SLAs, and performance dashboards to monitor delivery efficiency, resource utilization, and continuous improvement across projects.
Mentored 10+ direct reports and built a robust leadership succession pipeline through strategic coaching and quarterly performance evaluations.
Test Management & Quality Assurance
Designed and implemented scalable test strategies that improved overall release quality by 35% and reduced post-production defects by 40%.
Introduced an automated regression suite using Selenium, reducing the overall testing cycle by 40% and increasing test coverage.
Spearheaded performance testing using WebLOAD, uncovering bottlenecks and decreasing average page load time by 30%.
Implemented a function-based QA model and SBUTP framework within the Quality Assurance Group (QAG), enhancing accountability and delivery precision.
Conducted quarterly health audits and root cause analysis, reducing defect leakage by 35% and improving overall product stability.
Consultant
Colt Technology Services Pvt Ltd.
03.2018 - 05.2021
Successfully led end-to-end project delivery for multiple project initiatives, ensuring alignment with scope, budget, and timelines across enterprise clients.
Developed and maintained project plans, schedules, and resource allocations to manage concurrent testing projects effectively in fast-paced Agile environments.
Oversaw cross-functional project teams, including developers, testers, and business analysts, to ensure seamless collaboration and timely issue resolution.
Conducted regular status meetings and stakeholder updates, communicating progress, risks, and mitigation strategies to senior leadership.
Championed risk and change management, identifying potential delivery risks early and implementing corrective actions to maintain project stability.
Managed project budgets, vendor contracts, and resource utilization, achieving cost-efficiency while maintaining high-quality delivery standards.
Implemented standardized project governance frameworks, including milestone tracking, reporting dashboards, and post-implementation reviews.
Led project retrospectives and lessons learned sessions, driving continuous improvement in project execution and QA process maturity.
Technical Lead - Sr. Technical Lead
Colt Technology Services Pvt Ltd.
01.2009 - 03.2018
Lead the overall testing strategy, planning, and execution for complex enterprise applications across multiple domains and platforms.
Guide and mentor QA teams on test design, automation frameworks, performance testing, and continuous testing approaches.
Ensure full lifecycle testing coverage, including unit, integration, system, regression, performance, security, and UAT testing.
Define and enforce quality engineering best practices, coding standards for test automation, and reusable asset development across test teams.
Review and validate test cases, test scripts, and test data requirements, ensuring alignment with functional specifications and acceptance criteria.
Lead defect triage and root cause analysis, working with cross-functional teams to drive fast and permanent resolution of quality issues.
Set up and monitor QA metrics, KPIs, and dashboards to assess test effectiveness and drive continuous improvement initiatives.
Sr. Test Engineer/Test Analyst
Colt Technology Services Pvt Ltd.
04.2004 - 01.2009
Developed test plans and strategies for web applications
Created & Executed test cases, logged defects, and drove sprint-level quality gates
Review Test Cases, Scenarios, and test plan.
Test Engineer
Colt Technology Services Pvt Ltd.
12.2004 - 12.2006
Developed test plans and strategies for web applications
Created & Executed test cases, logged defects, and drove sprint-level quality gates
Review Test Cases, Scenarios, and test plan.
Test Engineer
Ebusinessware India Pvt Ltd.
06.2003 - 12.2004
Developed test plans and strategies for web applications
Created & executed test cases, logged defects
Education
Master of Computer Application (MCA) - Computer Application
Amity School of Computer Sciences
12.2004
MBA - undefined
IMT Ghaziabad
12.2008
Bachelor of Computer Application (BCA) - Computer Application
MCRP University
12.2000
Skills
Test Management:
Certification
Linked In: Scrum: The Basics training
Accomplishments
Colties award 2025
Employee of the Year 2019
Best Manager award
Received Cash prize for implementing SAP across Europe & Asia country
Received 3 times Best Performer of the year
Received ACE recognition award multiple times from Manager.
Received recognition award multiple times from PM.
Received 5 times outstanding Teamwork Award.
Received more than 6 times Gold shine award & highly appreciation by PM
Received cross-functional award.
PERSONAL DOSSIER
Passport No: L7043400
Pan Number: AMPPK1604H
Permanent Address: G-1058 Gaur Green City Indirapuram Ghaziabad U.P- 201014
Timeline
Associate Sr. Manager
Colt Technology Services Pvt Ltd.
05.2021 - 07.2025
Consultant
Colt Technology Services Pvt Ltd.
03.2018 - 05.2021
Technical Lead - Sr. Technical Lead
Colt Technology Services Pvt Ltd.
01.2009 - 03.2018
Test Engineer
Colt Technology Services Pvt Ltd.
12.2004 - 12.2006
Sr. Test Engineer/Test Analyst
Colt Technology Services Pvt Ltd.
04.2004 - 01.2009
Test Engineer
Ebusinessware India Pvt Ltd.
06.2003 - 12.2004
Master of Computer Application (MCA) - Computer Application
Amity School of Computer Sciences
MBA - undefined
IMT Ghaziabad
Bachelor of Computer Application (BCA) - Computer Application
Function Head Service Assurance / Sr. Consultant at Colt Technology Services India Private LtdFunction Head Service Assurance / Sr. Consultant at Colt Technology Services India Private Ltd