Professional in food and beverage industry with strong focus on team collaboration and achieving results. Adept at managing operations, ensuring quality, and driving customer satisfaction. Known for reliability and adaptability in meeting changing needs. Skilled in inventory control, staff training, and cost management.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
3
3
Languages
Work History
Food and Beverage Manager
Gulshan Dynasty
05.2024 - Current
Company Overview: Gulshan Dynasty is a premium residential project known for redefining urban luxury living. With meticulously designed 4 BHK apartments the project features world class amenities. Clubhouse wellness focused spaces including Spa, Fitness center and many more. Its commitment to privacy exclusivity and high-end Hospitality standards makes it one of the most sought after addresses in Noida’s luxury real estate.
Oversee daily operations of all Food and Beverage outlets, ensuring high standards of service, quality and hygiene.
Plan, coordinate and manage all the F&B events, including Coffee shop, Specialty Restaurant and Banquet.
Develop and implement Menus in collaboration with Chef, considering guests preferences and cost control.
Manage F&B budgets, cost controls, and optimize profitability while maintain the quality and guest satisfaction.
Maintain compliance with health and safety regulations and local licensing laws.
Build strong supplier relationship and negotiate contracts to ensure high quality products at comprehensive price.
Monitor guest satisfaction and handle customer complaints professionally.
Conduct regular inventory checks and manage stock levels to prevent shortages or overstocking.
Drive innovation and continuously improve service offering to enhance the guest experience.
Gulshan Dynasty is a premium residential project known for redefining urban luxury living. With meticulously designed 4 BHK apartments the project features world class amenities. Clubhouse wellness focused spaces including Spa, Fitness center and many more. Its commitment to privacy exclusivity and high-end Hospitality standards makes it one of the most sought after addresses in Noida’s luxury real estate.
Assistant Restaurant Manager
The Westin, Gurgaon, New Delhi
08.2022 - 09.2023
Company Overview: The Westin, Gurgaon, New Delhi offers 313 well-appointed rooms and suites in the heart of millennium city- MG road. Hotel brings a fresh lifestyle experience to the city and is the ideal destination for both business and leisure travelers. The Hotel offers seven dining venues satiate any palate with everything from a casual breakfast buffet to traditional Italian favorites to the flavor of Asia. Thai and Japanese cuisine.
Maximize the guest footfall, maximizing guest’s equality and goodwill, promoting and marketing outlet products.
Monitoring the market condition that impact menu offerings, business volume and profitability.
Planning and executing day to day operations in coordination with Kitchen, Food and Beverage cost control, Material and Purchase, Sales and Public relation.
Participation in daily meeting with Director Food and Beverage discussing the revenue, deficits, VIP in house and arrivals and other nitty gritty of the outlet.
Maintained dynamic approach to wine and spirit sales and pricing depending on the guest mix to maximize revenue simultaneously enhancing the experience.
Dealing with customer complaints, providing quick resolution, documenting root causes.
Completion of bar requisitions, maintaining the Hotel bar control policies and completion of necessary forms and excise records.
Ensure all associates are working as a team to render optimum services so that Organizations goals are met.
Assist management in hiring, training assessing, counseling, disciplining, motivating and coaching of employees and serve as a role model and first point of contact of the Guarantee of fair treatment/ open door policy process.
The Westin, Gurgaon, New Delhi offers 313 well-appointed rooms and suites in the heart of millennium city- MG road. Hotel brings a fresh lifestyle experience to the city and is the ideal destination for both business and leisure travelers. The Hotel offers seven dining venues satiate any palate with everything from a casual breakfast buffet to traditional Italian favorites to the flavor of Asia. Thai and Japanese cuisine.
Team Leader In-charge
Hyatt Regency
11.2022 - 08.2022
Company Overview: The flagship hotel of Hyatt hotels near Chanakyapuri located in Delhi’s central business district. Comprises of 494 including 51 suites. Hosting 7 of the city’s most acclaimed Restaurant and Bar, renowned for delectable cuisine from India, Italy, Middle east, Chinese and Oriental.
Planning and executing day to day operations in coordination with kitchen, food and beverage cost controlled, sales and public relationship.
Managing all the operation as per brand standard for daily operation.
Dealing with customer’s complaints, providing quick resolution, documenting root cause.
Participation daily meeting with Director of Food and Beverage discussing revenue, deficit, VIP in-house arrival, Important events and nitty gritty of Outlet.
Oversee Inventory Control, requisite the Beverage for daily operation.
Making requisition with help of Material Management System to maintain our equipment’s cost as per required par stock.
Completion of weekly schedule like snag rectification, fumigation and hygiene upkeep.
Maintaining high brand standard to groom my department.
Working as team to build a strong relationship with the guest and my co-worker.
Training and monitoring to new commerce on organization SOPs, skill required to achieve target in guest service, relation and enhancing profit through suggestive selling.
The flagship hotel of Hyatt hotels near Chanakyapuri located in Delhi’s central business district. Comprises of 494 including 51 suites. Hosting 7 of the city’s most acclaimed Restaurant and Bar, renowned for delectable cuisine from India, Italy, Middle east, Chinese and Oriental.
Guest Service Associate
Hyatt Regency
12.2015 - 10.2018
Company Overview: The flagship hotel of Hyatt hotels near Chanakyapuri located in Delhi’s central business district. Comprises of 494 including 51 suites. Hosting 7 of the city’s most acclaimed Restaurant and Bar, renowned for delectable cuisine from India, Italy, Middle east, Chinese and Oriental.
Planning and executing day to day operations in coordination with kitchen, food and beverage cost controlled, sales and public relationship.
Managing all the operation as per brand standard for daily operation.
Dealing with customer’s complaints, providing quick resolution, documenting root cause.
Participation daily meeting with Director of Food and Beverage discussing revenue, deficit, VIP in-house arrival, Important events and nitty gritty of Outlet.
Oversee Inventory Control, requisite the Beverage for daily operation.
Making requisition with help of Material Management System to maintain our equipment’s cost as per required par stock.
Completion of weekly schedule like snag rectification, fumigation and hygiene upkeep.
Maintaining high brand standard to groom my department.
Working as team to build a strong relationship with the guest and my co-worker.
Training and monitoring to new commerce on organization SOPs, skill required to achieve target in guest service, relation and enhancing profit through suggestive selling.
The flagship hotel of Hyatt hotels near Chanakyapuri located in Delhi’s central business district. Comprises of 494 including 51 suites. Hosting 7 of the city’s most acclaimed Restaurant and Bar, renowned for delectable cuisine from India, Italy, Middle east, Chinese and Oriental.
Steward
Café Treminus1
02.2015 - 11.2015
Company Overview: Multi cuisine Restaurant
Welcome and acknowledge all guests according organization standards, anticipate and address guest service needs.
Worked three months in the bar.
Maintaining the Blue book, Requisition and Daily sale reports.
Ensures high standards of sanitation and hygiene in the restaurant.
Take ownership of guest concerns & request and act to ensure guest satisfaction.
Actively up selling various food promotions & special events in restaurant.
Multi cuisine Restaurant
Education
Bachelor’s degree - Hotel Management
Shri Shakti College of Hotel Management
Intermediate - undefined
Kuchinda college
Sambalpur, Odisha
High School - undefined
HYSHS Chandimal
Sambalpur, Odisha
Skills
MICROS
Training
Vivanta by Taj, Hyderabad, India, 20 weeks, Industrial exposure training in the four major departments of Hotel.
Disclaimer
I do hereby solemnly affirm and declare that the contents of this resume are true and correct to the best of my knowledge. If I get a chance in your organization, then I will do the best to satisfy your entire requirement.