Summary
Overview
Work History
Education
Skills
Languages
Projects
Certification
Timeline
Generic

Sanjay Kumar Seth

Bengaluru

Summary

Results-driven growth marketer with a strong background in CRM automation. Proven track record of driving user acquisition, engagement, and retention through targeted campaigns and automation strategies. Skilled in analyzing data to identify opportunities for growth, and optimizing user journeys. Excels in cross-functional collaboration to deliver high-impact results. Ready to drive revenue and customer growth for your organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Marketing Automation Specialist

The MetroMax Group
04.2023 - Current
  • Managed email and SMS marketing campaigns focused on lead generation and appointment setting.
  • Oversaw end-to-end project management of CRM operations and content marketing initiatives.
  • Created and managed content across social media platforms for MetroMax Group and clients.
  • Executed lead generation strategies through LinkedIn ads targeted at Cybersecurity sector for MetroMax Group.
  • Led implementation and customization of HubSpot CRM, enhancing workflow automation and lead scoring.
  • Developed targeted email marketing campaigns that improved open rates by 15% and click-through rates by 10%.
  • Designed automated lead nurturing campaigns utilizing HubSpot and Mailmodo to enhance customer engagement.
  • Advised senior management on process improvements and opportunities in marketing automation technology.

Growth and CRM Marketing

Zolve Inc.
Bengaluru
06.2021 - 03.2023
  • Collaborated with CBO and Founder to drive customer acquisition and retention strategies.
  • Managed all social media channels to enhance brand visibility.
  • Executed lead generation campaigns through Facebook, Instagram, and Google ads.
  • Reduced funnel drop from 70% to 30% utilizing CRM tools.
  • Achieved 85% retention rate for new business segments, exceeding industry standards.
  • Developed targeted marketing campaigns leveraging advanced CRM software.
  • Facilitated performance metric reviews to refine marketing strategies.
  • Expanded customer base to over 50,000 across student and working professional segments.

Email Marketing and Demand Generation

Vedantu
04.2020 - 03.2021
  • Achieved 25% increase in email open rates and 15% rise in click-through rates through A/B testing of subject lines and content.
  • Enhanced student engagement by 25% via targeted promotional campaigns for urgent offerings like crash courses.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.

Management Trainee

ICICI Prudential
06.2019 - 12.2019
  • Channel Sales for PSF & Banca
  • Understand the requirement of the majority population.
  • Lead generation from existing database.
  • Leading a team of 4 members.
  • Lead strategy, planning & conversion.
  • Daily planning, review, retrospectives and support the team. Achieve monthly team target.

Education

MBA - Marketing

Symbiosis Institute of Business Management
Bengaluru
05.2019

BBA - Marketing Management

Rourkela Institute of Business Management
Rourkela
05.2016

12th - Science

Govt. College Sundargarh
Sundargarh
05.2009

Skills

  • CRM and marketing automation
  • Meta advertising
  • LinkedIn advertising
  • Email marketing
  • HubSpot expertise
  • CleverTap proficiency
  • Salesforce Marketing Cloud
  • Mailmodo experience
  • Gupshup knowledge
  • WATI familiarity
  • MoEngage skills
  • Mixpanel analytics

Languages

English, Hindi

Projects

CRM Lead, CRM and Communication Jun 2021 - Mar 2023, Oversee all the communications sent to users and track the effectiveness. Set up all the channels of communication like Email, Push, Whatsapp, SMS etc. Track the funnel conversion and its effectiveness every month. Automated all the communications for Zolve. Used tools like Clevertap, Leadsquared, Mo-engage, Mailmodo, Gupshup, Ameyo etc. to setup all the communications and track the performance.

Certification

  • Product Marketing
  • Hubspot
  • Digital Marketing

Timeline

Marketing Automation Specialist

The MetroMax Group
04.2023 - Current

Growth and CRM Marketing

Zolve Inc.
06.2021 - 03.2023

Email Marketing and Demand Generation

Vedantu
04.2020 - 03.2021

Management Trainee

ICICI Prudential
06.2019 - 12.2019

MBA - Marketing

Symbiosis Institute of Business Management

BBA - Marketing Management

Rourkela Institute of Business Management

12th - Science

Govt. College Sundargarh
Sanjay Kumar Seth