Results-driven growth marketer with a strong background in CRM automation. Proven track record of driving user acquisition, engagement, and retention through targeted campaigns and automation strategies. Skilled in analyzing data to identify opportunities for growth, and optimizing user journeys. Excels in cross-functional collaboration to deliver high-impact results. Ready to drive revenue and customer growth for your organization.
English, Hindi
CRM Lead, CRM and Communication Jun 2021 - Mar 2023, Oversee all the communications sent to users and track the effectiveness. Set up all the channels of communication like Email, Push, Whatsapp, SMS etc. Track the funnel conversion and its effectiveness every month. Automated all the communications for Zolve. Used tools like Clevertap, Leadsquared, Mo-engage, Mailmodo, Gupshup, Ameyo etc. to setup all the communications and track the performance.