SANJAY MASTHANGI
Thane
Summary
- Aspiring for challenging assignments in restaurants operations with an organization of repute. Skilled in running smooth and effective operations, sales promotion its implementation and maintaining a cordial relationship with the employees.
- A dynamic Hospitality professional with over 14 years of experience in operations & customer service.
- Experience in running effective QSR & Delivery restaurants and enhancing employee productivity and building committed teams with higher profit margin.
Overview
16
16
years of professional experience
Work History
Sr Area Manager
SBARRO New York pizza
12.2016 - Current
- Over heading overall Restaurants Operations, Maintaining SOP's, Maintains safe, secure, and healthy facility environment by establishing following and enforcing sanitation standards and procedures complying with health and legal regulations
- Ensure marketing programs are rolled out in the stores
- Adheres and enforces all food safety policies
- Ensuring guest satisfactions
- Manage and lead the restaurant teams
- Training and evaluate Teams performance
- Estimate consumption, forecast requirements and maintain inventory
- Monitor operations and initiate corrective actions
- Implement innovative strategies to improve productivity and sales
- Referring new locations for business development and companies' growth
- Managing and over heading Events (ODCs)
- Conducting Food safety and inventory audits
- Key achievements: - Received certificate of recognition for remarkable performance at area level August 2018
- Received certificate of recognition for being committed to the company since for year August 2018.
Restaurant Manager
SBARRO New York pizza
10.2013 - 10.2016
- Responsible for hiring, training and supporting production team members
- Ensures that all products meet defined quality expectations and coordinates with other departments to develop customer-oriented solutions as required
- Manages equipment and facilities solutions to maximize product quality, efficiency and safety
- Analyzes results of bakery operations, determines variances from standard, and takes corrective action as needed
- Collaborates closely with leadership to ensure all necessary parties are aware of daily plant activities, including absences, schedule coverage and product availability
- Lead the achievement of a zero-injury workplace
- Build a culture of mutual respect, teamwork, and professionalism, demonstrating active support of the Company's values and policies
- Coach production facility supervisors to master competencies needed to operate and drive long-term growth
- Creating short and long terms business plans.
Shift Manager
KFC
09.2011 - 08.2013
- Ensured smooth and efficient operations on the shift
- Maximize restaurant sales performance and drive profitable shift
- Food and dry stock ordering management
- Effective utilization of the manpower
- Responsible for maintaining food and beverage quality standards
- Responsible training team members and conducting training evaluations on shift
- Maintaining training files and conducting on job evaluation on shift
- Maintaining weekly food cost and initiating required action steps.
Asst Manager Level 2
Café Coffee Day
09.2010 - 09.2011
- Ensured smooth and efficient operations of the outlet
- Preparing weekly and Monthly sales reports
- Inventory management
- Maintaining par stock
- Responsible training team members and conducting training audits in the store
- Maintained training files and conducting on job evaluation
- Responsible for café Audits (Finance and Stock)
- Responsible for Food safety and healthy environment in the café.
Crew Member
KFC
06.2008 - 09.2010
- Ensured Customer satisfaction on service area
- Responsible for team training as a buddy trainer
- Responsible for quality management and food safety SOPs
- Supporting managers on Inventory and driving SOPs in the store
- Referring and promoting QSR jobs which helped for team hiring in the organization.
Education
B.com (General) -
Mumbai University
Mumbai01.2010
H.S.C -
01.2007
S.S.C -
01.2005
Skills
- Committed
- Professionalism
- Teamwork
- Leadership
- Strategies
- Restaurant Operations
- Cost Management
- Performance Management
- Profit and loss management
- Customer Service
- Inventory management
- Policies & Procedures
- Team Training
- Employee Relations
- Business developments
- New store openings
- Market management
Languages
English
Marathi
Hindi
Telugu
Personal Information
- Title: Restaurant Area Operations and Sales Manager
- Date of Birth: 06/13/88
- Gender: Male
- Nationality: Indian
Hobbies and Interests
- Listening music
- Bike riding
- Painting
- Watching movies
- Playing cricket
Timeline
Sr Area Manager
SBARRO New York pizza
12.2016 - Current
Restaurant Manager
SBARRO New York pizza
10.2013 - 10.2016
Shift Manager
KFC
09.2011 - 08.2013
Asst Manager Level 2
Café Coffee Day
09.2010 - 09.2011
Crew Member
KFC
06.2008 - 09.2010
B.com (General) -
Mumbai University