Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sanjay Mishra

Team Leader
Bangalore

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Multi-tasking well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work History

Team Leader

Nobroker Technologies Solutions Pvt Ltd
Bangalore
04.2021 - Current
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Held daily team meetings to inform team members on company news and updates.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

Quality Analyst

Hinduja Global Solutions
Bangalore
06.2015 - 10.2020
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Created and revised procedures, checklists and job aids to reduce errors.
  • Developed training materials, SOPs and work instructions to supplement new team member onboarding.
  • Analyzed quality and performance data to support operational decision-making.
  • Defined and implemented quality initiatives to reduce risk.

Education

Bachelors in Engineering - Electronics And Telecommunication Engineering

Sri Sad Vidya Mandir Institute of Technology
Bharuch
06.2010 - 07.2014

HSC - Science Education

Swami Vivekananda Eng Medium School
Bharuch
06.2008 - 05.2010

SSC -

Unity English Medium School
Bharuch
06.2007 - 04.2008

Skills

Teamwork and Collaboration

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Accomplishments

  • Used Google Sheets to automate all of my vertical reports.
  • Supervised team of 6 auditors.
  • Multiple employee of the Month award
  • Achieved Exceeded Expectations Ratings in Consecutive Appraisal cycle.
  • Achieved award as ace performer of the year
  • Represented my college and university at All India West zone National Level in Basketball

Timeline

Team Leader

Nobroker Technologies Solutions Pvt Ltd
04.2021 - Current

Quality Analyst

Hinduja Global Solutions
06.2015 - 10.2020

Bachelors in Engineering - Electronics And Telecommunication Engineering

Sri Sad Vidya Mandir Institute of Technology
06.2010 - 07.2014

HSC - Science Education

Swami Vivekananda Eng Medium School
06.2008 - 05.2010

SSC -

Unity English Medium School
06.2007 - 04.2008
Sanjay MishraTeam Leader