SANJAY MISHRA
BACHELORS OF COMMERCE
KOLKATA
Summary
Organized and dependable professional with a proven ability to manage multiple priorities while maintaining a positive attitude. Eager to embrace new challenges in a full-time role that capitalizes on strong interpersonal skills, effective time management, and problem-solving expertise. Committed to driving team success and achieving organizational goals through a solid foundation in leadership, project management, and strategic alignment. Recognized for developing efficient processes and fostering collaboration, consistently ensuring high standards of excellence in every endeavor.
Overview
1
1
year of professional experience
3
3
Languages
Work History
ASSISTANT STORE SUPERVISOR
TATA PROJECTS LIMITED
07.2025 - Current
- Managed inventory levels for optimal product availability, minimizing out-of-stock instances.
- Conducted regular audits of cash registers to ensure accurate financial transactions were recorded throughout the day.
- Trained new employees in store policies, procedures, and sales techniques, improving overall performance.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Answered questions about store policies and addressed customer concerns.
B.P.O (CUSTOMER SUPPORT AGENT)
PEMLIX TECHNOLOGY SOLUTIONS PVT LTD...
01.2025 - 06.2025
- Actively listened to customer feedback regarding product features or service improvements, passing valuable insights onto relevant departments for consideration in future developments.
- Enhanced customer satisfaction by promptly addressing and resolving support inquiries.
- Developed comprehensive knowledge of company products and services to better assist customers with their individual needs.
Education
GRADUATION - B.COM (Hons.) Accounting And Finance
PRAFULLA CHANDRA COLLEGE
Kolkata, India 04.2001 -
12th QUALIFICATION - COMMERCE
KALIGHAT HIGH SCHOOL
Kolkata, India01.2021
10th QUALIFICATION -
ALIPORE TAKSHAL VIDYAPITH
Kolkata, India01.2019
Skills
Effective communication
Positive interpersonal skills
Collaborative teamwork
Proficient in computer applications
Client support
Proficient in Microsoft Office
Analytical problem-solving
Team coordination
Effective time management
Flexible in approach
Expertise in MS Office applications
Accurate data entry
Effective multitasking
Skilled in formatting and editing in Microsoft Word
Strong task management
Consistent and responsible
Effective decision-making under stress
Time management expertise
Effective verbal communication
Team supervision
Clear interpersonal communication
Interests
Listening Music, Games
PERSONAL DETAILS
- Mobile: 6202986439
- E-mail: Sm3039217@gmail.com
- City: Kolkata
Timeline
ASSISTANT STORE SUPERVISOR
TATA PROJECTS LIMITED
07.2025 - Current
B.P.O (CUSTOMER SUPPORT AGENT)
PEMLIX TECHNOLOGY SOLUTIONS PVT LTD...
01.2025 - 06.2025
GRADUATION - B.COM (Hons.) Accounting And Finance
PRAFULLA CHANDRA COLLEGE
04.2001 -
12th QUALIFICATION - COMMERCE
KALIGHAT HIGH SCHOOL
10th QUALIFICATION -
ALIPORE TAKSHAL VIDYAPITH