SANJAY MURMU
HOTELIER
Hyderabad
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
10
10
years of professional experience
Work History
floor manager
Absolute Barbecue Pvt Ltd
12.2023 - Current
- Monitored sales and adjusted staffing levels to meet customer service standards.
Shift Manager
Haldirams
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
CONCIERGE
Absolute Barbecue
01.2017 - 01.2019
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.
- Provided accurate information regarding local attractions, restaurants and activities.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
GSA
Absolute Barbecue
01.2014 - 01.2016
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Matric -
K.N.J High School chakulia
I.S.C - undefined
GHATSILA COLLAGE GHATSILA
Skills
Believe in honesty, self-confidence, and self-dependence
undefinedPersonal Information
- Caste: OBC
- Father's Name: LATE LUSKU MURMU
- Date of Birth: 01/05/95
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: HINDU
Disclaimer
All the above information's are true and correct according to the best of my knowledge and belief.
Timeline
floor manager
Absolute Barbecue Pvt Ltd
12.2023 - Current
CONCIERGE
Absolute Barbecue
01.2017 - 01.2019
GSA
Absolute Barbecue
01.2014 - 01.2016
Shift Manager
Haldirams
Matric -
K.N.J High School chakulia
I.S.C - undefined
GHATSILA COLLAGE GHATSILA
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