To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Senior Product Owner
Accelya Solutions Limited
9 2017 - Current
Achieved consistent on-time product releases by effectively managing resources and prioritizing tasks according to business goals.
Created and maintained comprehensive product documentation, ensuring all team members had access to up-to-date information on project requirements, features, and specifications.
Boosted customer satisfaction through regular engagement with client representatives and ensuring timely resolution of issues.
Delivered market-leading products, ensuring alignment with overall business strategy and customer needs.
Enabled data-driven decision making with advanced analytics tools, generating valuable insights for organization
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Sr. Account Manager/Sr. Business Analyst
Quantum ID Technologies – SmartKargo
07.2016 - 09.2017
Delivered product demonstrations and responded to RFPs, showcasing product capabilities and benefits.
Improved project efficiency by analyzing business processes and identifying areas for improvement.
Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
Enhanced stakeholder engagement through effective communication of complex data and insights.
Associate Manager (Business Analyst)
Accelya Solutions Limited
07.2006 - 06.2017
Automated cargo operations at 52 Indian and 17 international stations, improving operational efficiency.
Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices.
Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
Tester
SGC Software Bangalore
12.2004 - 06.2006
Conducted manual functional testing, prepared test cases, and ensured software quality and functionality.