SANJAY PATRA
Data Analyst
Gurgaon
Summary
Analytical Data Professional skilled in Power BI, SQL, Python, and Advanced Excel, focused on solving complex problems and enhancing performance through innovative solutions. Experience in technical support and MIS roles highlights strong data analysis capabilities and effective team management. Committed to driving organizational success within a collaborative environment.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant Manager
Cashify
04.2025 - Current
- Collaborated with cross-functional teams to drive strategic planning efforts, aligning projects with organizational goals.
- Managed pan-India inventory distribution utilizing key metrics from business model.
- Created automated reports to facilitate better understanding of inventory data. Leveraged SQL and Python to design new reporting tools for enhanced insights.
- contribute to enhancing sales via data analysis on descriptive data across e-store and retail categories
MIS Executive
VIVO
10.2023 - 04.2025
- Creating Monthly Presentation & report sharing Insight and performance of team
- Creating Monthly dashboard and analysis for sales team reviews
- Providing required data to the team yearly, monthly or quarterly
- Creating monthly incentive for the team with accuracy
Technical Support Executive
Teleperformance (Norton Chat)
09.2022 - 05.2023
- Handling customer query over chat and assisting in resolving technical errors
- A global leader in customer experience management.
Customer Support Executive
Five Splash Digital
03.2021 - 08.2022
- Led team for 6 months, fostering collaboration and enhancing team dynamics
- Created and shared Excel reports with agents and managers using pivot tables to support data-driven decision making
- Assisted customers with digital interactions to enhance user experience.
Education
BCA -
ARKA Jain University
Jamshedpur, Jharkhand, India05-2020
High School Degree - undefined
Akshar International School
Jamshedpur, Jharkhand, India01-2017
Middle School Degree - undefined
Shiksha Niketan School (CBSC)
Jamshedpur, Jharkhand, India01-2015
Skills
Data analysis techniques
data insights generation
Data visualization
Data manipulation with SQL
Excel proficiency
Cross-functional collaboration
Certification
Nextleap data analytics Course
Timeline
Nextleap data analytics Course
06-2026
Assistant Manager
Cashify
04.2025 - Current
MIS Executive
VIVO
10.2023 - 04.2025
Technical Support Executive
Teleperformance (Norton Chat)
09.2022 - 05.2023
Customer Support Executive
Five Splash Digital
03.2021 - 08.2022
Middle School Degree - undefined
Shiksha Niketan School (CBSC)
High School Degree - undefined
Akshar International School
BCA -
ARKA Jain University
projects
Placement Success Analysis | Python, Tableau
- Cleaned and analyzed student placement data using Python, Pandas, NumPy, Matplotlib, and Seaborn.
- Performed EDA and hypothesis testing to identify factors impacting placement success.
- Generated actionable recommendations to improve placement rates and student outcomes.
- Developed an interactive Tableau Dashboard to track placement KPIs, skill gaps, and performance metrics.
- Built an interactive Power BI Dashboard to monitor sales, profit, and business performance.
- Analyzed MoM growth, top products, top-performing states, and profit trends.
- Created KPI-driven reports using Power BI, DAX, and Power Query for data-driven decision-making.
- Delivered insights to improve sales performance and business profitability.
Skills Used: Python, Pandas, NumPy, Matplotlib, Seaborn, Tableau, Power BI, DAX, Power Query, EDA, Data Visualization, Dashboarding, Business Intelligence.