Sanjay S

A focused & goal-oriented professional targeting assignments with an organization of high repute, preferably in Bengaluru.

Result-driven professional with nearly 3 years of experience in Sales Business Development, Fintech loan, Customer Relationship Management. Gained overall experience in new business development; nurtured relationships with clients. Acquired rich experience in products, customers and business trend with proficiency in mentoring team members and ensuring desired sales productivity. Proficient in setting out quality standards for various operational areas, ensuring a high-quality customer experience, while adhering to the SLAs and work processes. Resourceful at maintaining relationship with clients/customers to achieve quality service norms by resolving the service-related critical issues. Skilled in monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. Excellent communication & interpersonal skills with strong analytical, problem-solving and organizational capabilities.

Professional relationship specialist with track record of enhancing client satisfaction and retention. Background in developing strategic plans and successfully implementing client-centric initiatives. Known for collaborative approach and adaptability in dynamic environments, leveraging skills in communication and problem-solving to drive results.

• Exploring business potential, opportunities & clientele to secure profitable business volumes by networking with prospective clients, generating business from existing accounts and achieving profitability & increasing sales growth.
• Managing sales while maintaining adherence to the budgetary & quality norms.
• Rendering sustained services to clients; increasing retention level by achieving quality norms and resolving issues to attain high customer satisfaction.
• Motivating personnel towards achieving organizational objectives while adhering to industry best practices.