SANJAY SAHU
MERCHANDISER
Bangalore
Summary
Forward-thinking merchandising professional with good understanding of sales and service strategies. Knowledgeable about constructing displays, planning promotions and developing seasonal arrangements. Excellent reporting and recordkeeping abilities. Detail-oriented and efficient Merchandising Assistant offering 10 years of Retail experience. Good administrative, planning and problem-solving abilities with strong initiative and superior work ethic.
Effective at working in fast-paced environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Adept at recovering and restocking merchandise on the floor, as well as filling cases, shelves, racks and bins with new items. Proficient in analyzing merchandise levels to maintain optimal stock.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Merchandising Assistant
TITAN COMPANY LTD
Bangalore
02.2022 - Current
- Built, edited and maintained assortment sheets.
- Build positive relationships with vendors for consistent and reliable supply of products.
- Anticipated and planned for department seasonal needs.
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Interacted with customers to obtain feedback and drive satisfaction.
- Negotiated pricing with vendors to achieve maximum profitability.
- Developed and implemented successful strategies to increase sales and profits.
- Analyzed industry trends to develop relevant offerings.
- Maintained updated product knowledge to successfully educate and advise customers.
- Collaborated with marketing team for prompt promotion of products.
- Completed monthly profit and loss performance reports.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Assessed areas of service concern and developed improvement plans.
- Tracking Top seller, New Product Introduction , Inventory Management , Purchasing , Timely Generating PO.
- RTV Tracking, Stock Movement .
- Training and accurate delivery Schedules and delivery discrepancies. .
- Forecasting, Timely Replenishment.
- Monitored Store Performance (Region Wise ) in order to identify potential areas of Improvement.
- Vendor Payment and Credit Note Tracking.
- Tracking Consumer Offers.
- Collaborated with Store Manager and Staff resulting in seamless operations and 30% increase in sales.
Store Manager
Titan Company Ltd
Bengaluru
12.2018 - 02.2022
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced operational risks while organizing data to forecast performance trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Store Manager
Godrej Natures Basket
NEW DELHI
06.2011 - 12.2018
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted with hiring, training and mentoring new staff members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced operational risks while organizing data to forecast performance trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Team Leader
BHARTI –RETAIL LTD
Jalandhar
04.2010 - 05.2011
Education
MBA - Marketing
Punjab Technical University
01.2007 - 04.2009
PGPM - Human Resource
Institute of Management And Development
New Delhi 01.2007 - 04.2009
B.Pharma -
Uttar Pradesh Technical University
03.2003 - 04.2007
Skills
Staff Management
undefinedAdditional Information
- Experienced in Excel, Power Point.
- Certification in Digital Marketing/Word press/ Social Media marketing/Affiliate marketing.
- EXTRAMURAL ENGAGEMENTS - Donated blood in blood donation camps.
- Social service award in AIDS CANCER & TUBERCLOUSIS SOCIETY .
- Member of cricket team in Institute of management and development.
- Active participation in ADVERTISING the product and college drama.
- Event Hosting , Organizing and Coordination.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved Customer issues which led to Customer satisfaction and Loyalty Generation.
- Initiated daily store counts, orders and acquired proper products for Multiple retail locations.
- Supervised team of 35 staff members.
- Earned "Employee of the Month" award in Apr, 2011.
- Received Moment Of Fame for Generating Fast E-Commerce Sales for Brand.
Timeline
Merchandising Assistant
TITAN COMPANY LTD
02.2022 - Current
Store Manager
Titan Company Ltd
12.2018 - 02.2022
Store Manager
Godrej Natures Basket
06.2011 - 12.2018
Team Leader
BHARTI –RETAIL LTD
04.2010 - 05.2011
MBA - Marketing
Punjab Technical University
01.2007 - 04.2009
PGPM - Human Resource
Institute of Management And Development
01.2007 - 04.2009
B.Pharma -
Uttar Pradesh Technical University
03.2003 - 04.2007
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