Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
My responsibilities as a Technical Support Engineer were as follows:
1) I was a part of the Pilot batch for the Windows 8 support team for Microsoft at Teleperformance India
2) As a TSE it is important to understand the KPIs and deliver results in a time bound manners.
3) I delivered technical solutions to the customers who needed any sort of assistance on Windows 8 or any Windows platform.
4) Supervised technical support staff service operations and assisted with maintenance advisory.
Information Security
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