friendly and hardworking barista with 3+ years of experience in the coffee
industry. I am passionate about making coffee into an art form .my barista skills
making espresso-basedd drinks .Working with food & beverage products,
customer service and inventory management. Pursues every opportunity to
support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Language
3
3
years of post-secondary education
Work History
Barista
Fuzion cafe
Roorkee , Uttrakhand
01.2022 - Current
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Improved barista skills through one-on-one training sessions and practical demonstrations.
Taught proper procedures and strategies for success to new employees.
Handled cash and processed payments accurately to avoid errors.
Trained new employees in groups and in one-on-one scenarios.
Customized training strategies based on individual barista knowledge, experience, and strengths.
Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
Increased employee retention by fostering a positive, supportive work atmosphere.
Barista
Olive Bar & Kitchen
Roorkee , Uttrakhand
01.2021 - 01.2022
Olive bar and kitchen
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Maintained a clean and organized workspace for optimal productivity and safety.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Barista
Cafe Coffee Day
Roorkee, Uttrakhand
09.2020 - 02.2021
Maintained and operated espresso machines, blenders and commercial coffee brewers
Calibration & maintained coffee machines, reducing faults and issues for smooth, efficient service
Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards
Communicate customer feedback to managers and recommend new menu items
Check if brewing equipment operates properly and report any maintenance needs
Give customers drink menus and answer their questions regarding ingredients
Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments
Adhering to all food safety regulations and quality controls
Proactively asking customers for feedback, resolving issues and handling there complaints
Serve beverages and prepared food, like cookies, pastries and muffins
Provide a welcoming, engaging and friendly environment to all customers; engage with new and regular customers
Working as part of a fun, high-energy team.
Self-motivated, with a strong sense of personal responsibility.
Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
Served customers quickly and efficiently and created strategies to prevent delays.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
Education
HIGHER SCHOOLING -
GIC Timli , Tehri Garhwal
07.2015 - 04.2017
S.E Secondary Education -
GIC Timli , Tehri Garhwal
Jul.2017 - Mar.2019
Skills
Latte art' & milk steaming
Food and beverage preparation
Inventory management
Coffee brewing & extraction
Friendly coustomer service
Espresso machine operations
POS system
Cash handling
Event preparation
Food & beverage presentation
Teamwork
Cleaning machine equipment's
Good communication
Good attention to details
Flexibility
Just in time stock control
Hygiene maintenance
Cooperative team player
Hospitality service expertise
Active listening
SE SECONDARY
LANGUAGES HOBBIES
Organization and Time Management
Planning and Coordination
Problem-Solving
Multitasking Abilities
Written Communication
Teamwork and Collaboration
Interpersonal Communication
Attention to Detail
Data Entry
MS Office
Flexible and Adaptable
Dependable and Responsible
Teambuilding
References
LinkedIn & personal contacts
Additional Information
PERSONAL INFORMATION ,
Date of birth 21/01/2002
Nationality - Indian
Gender - male
Work Preference
Work Type
Full TimeContract Work
Important To Me
Company CultureCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursPersonal development programs