Sanjay Singha
Associate
Bahadurgarh
Summary
To work and enhance my working capacity, professional skills, business efficiency in a competitive and challenging environment to contribute the best of my ability and knowledge and to serve my organization way with sheer determination and commitment.
Total Work Experience- 5+years
Overview
6
6
years of professional experience
Work History
Associate
BT GLOBAL BUSSINESS SERVICES PVT. LTD
Gurgaon, HARYANA
10.2021 - Current
- Scheduling Engineer, Patch Lead and other technical team as per situational need.
- Developed and implemented a continuous improvement strategy that aligned with business goals and objectives
- Compiled data for analysis and developed tracking and reporting.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Identified and investigated variances to optimize financial plans and forecasts.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Coordinated with stakeholders to define project technical requirements.
Technical Service Advisor
Concentrix India
09.2019 - 07.2021
- Monitored technology infrastructure against core standards to provide technical assessment and advisory services.
- Built support for change throughout business unit through direct outreach strategies.
- Evaluated current processes to develop improvement plans.
- Trained new members of service team.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Project & Service Coordinator
Everest Blowers System Pvt Ltd.
Bahadurgarh, Haryana
08.2017 - 02.2019
- Service Planning & Co-ordination.
- Monitoring monthly report of After Sales and Service and sharing monthly report representation on PPT.
- Coordinated product shipments with correct freight company.
- Coordinated individual duties after careful evaluation of each engineer's skill level and knowledge.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs before commissioning.
- Established budgetary benchmarks and formulated financial management strategies by researching operating and historical financial records.
Education
Deen Bandhu Public School, New Delhi
Metric 2011Hans Raj Memorial School, Rohtak
High Secondary 2014 04.2001 -
Bachelor of Science -
Maharishi Dayanand University
Bahadurgarh 06.2015 - 05.2018
Skills
Business Strategy
Additional Information
I have basic knowledge of networking.
I have also worked as a Project Co-originator in Lean Management.
I have enrolled my self for PMP.
Timeline
Associate
BT GLOBAL BUSSINESS SERVICES PVT. LTD
10.2021 - Current
Technical Service Advisor
Concentrix India
09.2019 - 07.2021
Project & Service Coordinator
Everest Blowers System Pvt Ltd.
08.2017 - 02.2019
Bachelor of Science -
Maharishi Dayanand University
06.2015 - 05.2018
Hans Raj Memorial School, Rohtak
04.2001 -
Deen Bandhu Public School, New Delhi
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