To work in a challenging environment on challenging goals were I can polish my skills and creativity as per my potential by learning new skills and continuous value education.
Overview
10
10
years of professional experience
Work History
Store Manager
Wildcraft India ltd
Dehradun
2022.09 - Current
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Organized promotional events to increase product awareness.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Analyzed financial data to identify areas of improvement.
Updated POS system with new products and promotional offers.
Fashion Assistant
Raymond ltd
Dehradun
2017.09 - 2022.09
Greeted customers and provided assistance with product inquiries.
Resolved customer complaints in a timely manner while maintaining professional attitude.
Performed follow-up calls to customers regarding their inquiries or orders.
Prepared detailed reports of daily activities for management review.
Processed customer payments using cash register and credit card machines.
Store Assistant
Arrow Ltd
Dehradun
2014.07 - 2017.08
Greeted customers and provided assistance with product inquiries.
Processed customer payments using cash register and credit card machines.
Resolved customer complaints in a professional manner while adhering to company policies.
Managed POS transactions including returns and exchanges, layaways, special orders.
Education
Electrician
Industrial Training Institute (ITI)
Meerut
2013-01
Intermediate -
Nation Institute of Open Schooling
Dehradun
2010-01
High School -
Nation Institute of Open Schooling
Dehradun
2008-01
Skills
Operations Management
Team Development
Employee Training
POS Systems
Customer Service Management
Staff Management
Team motivation
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Punjabi
Intermediate (B1)
B1
Personal detail
Father Name : Mr Vijay virdi
Birthday : September 24, 1988
Gender : Male
Marital Status : Married
Nationality : Indian
Timeline
Store Manager
Wildcraft India ltd
2022.09 - Current
Fashion Assistant
Raymond ltd
2017.09 - 2022.09
Store Assistant
Arrow Ltd
2014.07 - 2017.08
Electrician
Industrial Training Institute (ITI)
Intermediate -
Nation Institute of Open Schooling
High School -
Nation Institute of Open Schooling
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