Summary
Overview
Work History
Education
Skills
Certificationsawards
Personal Information
Timeline
CustomerServiceRepresentative

Sanjay Yadav

Mumbai

Summary

To obtain a challenging Marketing Operations Chief Manager position that utilizes skills and experience to drive business growth through margin improvement and execution excellence.

Results-driven marketing operations leader with 20+ years of experience in developing and executing marketing strategies, managing cross-functional teams, and driving process improvements. Proven track record of success in marketing automation, data analysis, and team leadership. Resourceful Manager offering a history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency and highly committed with a hardworking mentality to maintain the quality of services and products.

Overview

25
25
years of professional experience

Work History

Chief Manager

Abbott Healthcare Ltd
10.2008 - Current
  • Key Responsibilities:

    - Lead and manage a team of marketing support professionals, providing guidance and mentorship
    - Oversee Field & Marketing admin services, Promo operations, Employee activities, expense reimbursement, and CME documentation
    - Handle entire audit requirements, monitoring & execution of policies
    - Manage marketing automation platforms, ensuring seamless integration and optimization
    - Analyze campaign performance, providing data-driven insights to inform future marketing decisions
    - Collaborate with cross-functional teams to ensure alignment and maximum impact

    Key Achievements:

    - Developed and maintained marketing automation workflows, resulting in 30% increase in efficiency
    - Contributed to SAP reports automation & Promo input template automation project
    - Created virtual library & Marketing Operations toolkit site
    - Successfully managed MD's office initiative project of 'Two wheeler loan interest reimbursement'

    Operational Responsibilities:

    - Coordinate with Product Managers for promo inputs and purchase requisitions
    - Monitor promotional inputs movement and distribution
    - Support GST tax calculation and vendor management
    - Process invoices and handle queries related to promo inputs
    - Ensure timely dispatch of materials and resolve dispatch-related issues
    - Conduct induction sessions and provide training on promo processes

    Reporting and Analytics:

    - Prepare and share MIS reports, inventory reports, and promo investment reports
    - Monitor employee activities expense TAT and ensure compliance
    - Provide insights on Health clinic activities and app operations

    Team Management:

    - Manage a high-performing team of 6 direct reportees
    - Provide guidance, mentorship, and training to team members
    - Ensure policy adherence and education

Executive (Sales Admin)

Zydus Cadila Healthcare Ltd
10.2006 - 09.2008

Key Responsibilities:

- Coordinate with Product Managers to prepare and dispatch letters to doctorsand raise purchase orders for promotionaland dispatch inputs.
- Maintain a database for promotional input distribution and track promotional input budgets.
- Coordinate printing of business cards, procurement of bags, and dispatches.
- Analyze data and present findings for review meetings.
- Book tickets, arrange conference travel, and process field staff advances.
- Handle field staff queries related to reporting and resolve issues.
- Conduct training sessions for new joiners on reporting processes.

Specific Responsibilities:

- Manage online reporting (Zydus Frontline) for field staff.
- Unlock reporting systems, delete reports, and update tour plans.
- Maintain and correct the MCR list (doctor's list) in the system.

Officer (Sales Admin)

Sun Pharmaceutical Industries Ltd
11.2000 - 09.2006
  • Key Responsibilities:

    - Process expense statements for field staff, analyze reports, and update records.
    - Prepare variance reports and submit to SBU heads.
    - Provide India-wide coordination and support to field staff.
    - Handle field staff-related correspondence independently.
    - Liaise with field staff, SBU heads, and HR department for status changes and final settlements.
    - Address field staff queries and complaints regarding expense statements and report status.
    - Offer online assistance, follow up on payments with accounts, and arrange advances and Imprest cash.
    - Generate MIS reports, analyze doctor and chemist visits, and prepare leave reports.
    - Implement policies and requirements for field staff.
    - Manage administrative tasks and maintain field staff database.
    - Assist in salary processing and follow up with Distribution Department for promotional inputs and materials.

    Key Skills:

    - Excellent communication and coordination skills
    - Ability to work independently and manage multiple tasks
    - Strong analytical and problem-solving skills
    - Proficient in MS Office and online reporting tools
    - Experience in expense management and field staff support

Office Assistant (HR Dept)

Cipla Ltd
03.2000 - 10.2000
  • Key Responsibilities:

    - Prepare full and final settlement documents for field staff.
    - Update leave reports and maintain accurate records.
    - Address and resolve queries related to full and final settlement.
    - Assist in salary processing and ensure timely payments.
    - Prepare appointment letters for new field staff.
    - Process advance requisitions for field staff.

    Additional Responsibilities:

    - Maintain accurate and up-to-date records of field staff personnel files.
    - Ensure compliance with company policies and procedures.
    - Provide support and assistance to field staff on administrative and financial matters.
    - Liaise with HR and Finance departments to ensure smooth operations.

    Key Skills:

    - Excellent administrative and organizational skills
    - Strong attention to detail and accuracy
    - Ability to work independently and manage multiple tasks
    - Good communication and interpersonal skills
    - Proficient in MS Office and HR software

Education

Future leaders development program -

IIM -Ahmedabad
07.2023

Post Graduation Diploma in Business Administration - specialization in Marketing

Welingkar Institute of Management
01.2009

Diploma in Business Management -

Mulund College of commerce
01.2001

Bachelor of Commerce -

01.1999

Skills

  • Sales operations and administration
  • Team leadership and management
  • Cross-functional collaboration
  • Process improvement and implementation
  • Sales enablement and training
  • Budget planning and management
  • Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Cost optimization initiatives

Certificationsawards

  • Abbott Certificate of Excellence, 2023
  • Abbott Excellence Awards for Project Cashless System Enhancement, Q1 2024
  • Abbott Excellence Awards for Project Centralized Cultural Courtesy, Q2 2024

Personal Information

  • Total Experience: 24 years
  • Date of Birth: 10/13/78

Timeline

Chief Manager

Abbott Healthcare Ltd
10.2008 - Current

Executive (Sales Admin)

Zydus Cadila Healthcare Ltd
10.2006 - 09.2008

Officer (Sales Admin)

Sun Pharmaceutical Industries Ltd
11.2000 - 09.2006

Office Assistant (HR Dept)

Cipla Ltd
03.2000 - 10.2000

Future leaders development program -

IIM -Ahmedabad

Post Graduation Diploma in Business Administration - specialization in Marketing

Welingkar Institute of Management

Diploma in Business Management -

Mulund College of commerce

Bachelor of Commerce -

Sanjay Yadav