Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Sanjay Yadav

Sanjay Yadav

Taoru

Summary

Dynamic Senior Operations Executive specializing in warehouse management systems and supply chain optimization. Proven track record in team leadership and process improvement, driving operational efficiency and ensuring compliance with safety standards. Results-oriented operations leader with extensive experience in logistics coordination and performance analysis. Known for effective communication and problem-solving skills, successfully implementing strategies that enhance workflow efficiency and boost team performance across multiple departments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Operations Executive

Flipkart Instakart Pvt. Ltd.
Gurugram
09.2024 - Current
  • Supported daily operations by coordinating schedules and managing resources.
  • Collaborated with team members to ensure compliance with safety standards.
  • Communicated effectively with staff to address operational challenges promptly.
  • Engaged in problem-solving discussions to enhance team performance and morale.
  • Monitored day-to-day operations activities to identify opportunities for improvement.
  • Managed daily operations of the organization, ensuring compliance with all relevant laws and regulations.
  • Managed incoming goods: Coordinated with First Mile to get goods delivered on time and correctly.
  • Scheduled deliveries: Arranged inbound shipments to make the best use of receiving areas, and avoid delays.
  • Tracked shipments: Worked with the LH Team to follow incoming goods and fix any transport problems.
  • Oversaw receiving: Made sure all incoming products were counted and checked against orders accurately.
  • Checked quality: Put in place, and monitored quality checks for all received items.
  • Resolved issues: Fixed problems with incoming deliveries, such as missing, damaged, or wrong items.
  • Organized storage: Supervised the systematic placement of goods into storage to save space and make them easy to find.
  • Handled special items: Ensured correct care for fragile, dangerous, or temperature-sensitive products.
  • Improved processes: Found and put into action ways to make inbound operations faster, and more efficient.
  • Ensured safety and rules: Made sure all inbound work followed safety rules and company policies.
  • Used WMS: Operated Warehouse Management Systems to track and manage incoming inventory.
  • Analyzed data: Created and reviewed reports on inbound performance (such as how accurate receiving was) to find ways to improve.
  • Secured the 1st runner-up position for Productivity Improvement (IPP) Kaizen.

Senior Operations Lead

Shadowfax Technologies Pvt. Ltd.
Gurugram
03.2024 - 09.2024
  • Managed daily operations to ensure efficiency in workflow processes.
  • Trained new staff on operational procedures and company policies.
  • Resolved operational issues promptly to minimize disruptions in service delivery.
  • Conducted regular performance reviews to ensure employee productivity and morale remained high.
  • Implemented 5S methodology, achieving a score of over 98% in the audit.
  • Established a system to enhance operational productivity by generating daily reports through a dashboard, to improve visibility across departments.
  • Successfully reduced without data shipments from multiple to single digits.
  • Managed a team of up to 80 employees, improving overall performance through IPP.
  • Implemented effective grid management, lane clearance, and supervisor development programs.
  • Spearheaded cost-saving initiatives, process optimization, and safety compliance.
  • Maintained close coordination with the Control Tower team to prevent CPD breaches and deliver exceptional customer experiences.
  • Reduced without data shipments in manual operations from 10% to less than 5%.
  • Significantly decreased orphan and Exception Area pendency.
  • Secured the 1st runner-up position for Productivity Improvement (IPP) Kaizen.

Senior Operation Executive

Ecom Express Ltd.
Gurugram
07.2020 - 04.2024
  • Coordinated cross-functional teams to streamline logistics and improve service delivery.
  • Implemented process improvements to enhance workflow efficiency in warehouse operations.
  • Trained new staff on operational procedures and safety protocols for the work environment.
  • Analyzed operational data to identify trends and recommend solutions for challenges.
  • Oversaw scheduling and resource allocation to meet shifting demand in supply chain activities.
  • Monitored day-to-day operations activities to identify opportunities for improvement.
  • Created detailed reports on operational performance metrics such as cost savings, production output and customer satisfaction scores.
  • Developed and implemented operational strategies to improve business performance, reduce costs and maximize efficiency.
  • Collaborated with senior leadership to develop long-term plans for organizational success.
  • Created detailed reports on operational performance metrics for senior management review.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Handling both inbound and outbound operations, departing LH and surface vehicles on time with proper utilization.
  • Managing the B2B tally and delivery (coloader) third-party delivery.
  • Handling E- Locks on PAN INDIA level
  • Kate eyes the dynamic report generation process for following FIFO.
  • Managing the MIS report of all inbound and outbound data.
  • First-mile processing, handling, and sorting.
  • Ninety associates are handling a shift on the floor.
  • Every day, we achieved 99% PPC compliance.
  • Processing/RTO operation with a local connection.
  • 1 to 1.5 lacs shipments are processed with 99% compliance.
  • Maintain 99% all PPC reports, likes PPC compliance, speed metrics, and weight compliance.
  • All KRA/KPI for the team, and routine kaizen implementations for better results.

Hub In-Charge

Flipkart Instakart Pvt. Ltd. 3PL
Gurugram
01.2017 - 06.2020
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managing the entire night and day operation work.
  • Personal responsibilities: inbound and outbound.
  • Planning for the total load and connection utilization of the under space. Try to fill that space by any means of filler rates.
  • Planning the cutoff that should be maintained so that the vehicle reaches the destination on time.
  • Planning those deliveries to be delivered on time, so that the customer shouldn’t suffer.
  • Looking at the space utilization and reviewing the shipment that lies at the hub.

Education

Bachelor of Arts - Art History

Himalyan Garhwal University
Uttrakhand
08-2021

Skills

  • Warehouse management systems
  • Supply chain optimization
  • Logistics coordination
  • Performance analysis
  • Process improvement
  • Team leadership
  • Staff training
  • Effective communication
  • Problem solving
  • Safety management
  • Logistics management
  • Quality assurance
  • Operational excellence
  • Cost reduction
  • Organizational development
  • Workforce planning
  • Supply chain management
  • Transportation management
  • Technology

Accomplishments

  • Achieved consistent 100% adherence to operational KPIs
  • Recognized with the Pole Star Accolade for excellence in operations in 2024

(Jul 20 to Mar 24) Worked with Ecom Express as a SR executive and

I have successfully completed 3 years and 7 months with the association, and in the very first year, I was awarded the Gladiator for good control and great involvement in BH1

OB area second year awarded with Gladiator, successfully HUB and PPC set upon 179,200 sqft area in 2021, third year awarded with Gladiator to keep HUB health in good condition 98%

Certification

  • Business continuity management
  • Zero Waste Management at Flipkart
  • CX resolution expert
  • New competencies (Ekart, Jeeves, and Recommerce)
  • People management

Timeline

Senior Operations Executive

Flipkart Instakart Pvt. Ltd.
09.2024 - Current

Senior Operations Lead

Shadowfax Technologies Pvt. Ltd.
03.2024 - 09.2024

Senior Operation Executive

Ecom Express Ltd.
07.2020 - 04.2024

Hub In-Charge

Flipkart Instakart Pvt. Ltd. 3PL
01.2017 - 06.2020

Bachelor of Arts - Art History

Himalyan Garhwal University

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Sanjay Yadav