Sanjeeb Kumar J.

Senior Team-Lead SCM

Increff

Mumbai

12.2022 - Current

Coordinated end-to-end client showcases of the Warehouse Management System (WMS), optimizing presentation strategies to amplify software adoption, and achieve quarterly sales goals by 25%.
Built end-to-end AI pipelines for daily operations: Automated WMS demo videos and predictive analytics, enhancing process efficiency and client training via InVideo AI integration.
Directed warehouse operations in 10 locations throughout India, leveraging Warehouse Management Systems to optimize order fulfillment and inventory management.
Managed the complete lifecycle of over 15 client accounts by implementing effective warehouse management strategies and maintaining uninterrupted service in fulfillment operations.
Responsible for creating and managing client RFPs to onboard prospective customers for our Warehouse Management System (WMS) and Order Management System (OMS) solutions.
Responsible for drafting and finalizing Statements of Work (SOWs) to support onboarding and project scoping for prospective clients.
Facilitated comprehensive oversight of client accounts and optimized warehouse operations, ensuring efficient end-to-end e-commerce fulfillment via warehouse management systems and 3PL management.
Fostered alliances with 3PL providers to optimize customer order processing and decrease operational risk through Supply Chain Management Systems.
Facilitated new warehouse launches across key geographies through collaboration with cross-functional teams and timely preparation of required documentation, applying knowledge in 3PL management and account management.
Orchestrate and oversee the end-to-end fulfillment process, emphasizing the enhancement of the client seller rating.
Achieved consistent CPT performance of 99.9%.
Implemented inventory management techniques and strategies to optimize space, resulting in an 18% increase in current inventory holding capacity.
Improved seller/client rating (currently improved to 4.2 from 3.8 on average).
Streamlined billing operations by integrating transactional data into the MIS system, allowing for accurate and timely financial reconciliation with cross-functional departments.
Coordinated efforts between client accounts, operations teams, and logistics partners to streamline fulfillment processes and diminish delays through effective use of supply chain management software.
Managed daily operations for multiple locations, ensuring compliance with company standards.
Coordinated staff schedules and training programs across all units to optimize performance.
Oversaw inventory management processes, maintaining stock levels, and minimizing waste.
Developed and maintained positive relationships with vendors and suppliers for seamless operations.