SANJEET DAHIYA
Summary
Dynamic Team Leader with a proven track record at CARZONRENT INDIA PVT LTD, excelling in operational excellence and customer focus. Spearheaded initiatives that enhanced workflow efficiency and fostered staff development, while mentoring junior team members. Adept at resolving customer issues and driving strategic sales plans, contributing to significant revenue growth.
Overview
21
21
years of professional experience
Work History
Team Leader Manager
CARZONRENT INDIA PVT LTD.
TERMINAL-3 IGI AIRPORT NEW DELHI-110037
06.2019 - 06.2025
- Assisted team in daily operations and task prioritization.
- Supported project coordination and ensured timely completion of assignments.
- Learned safety protocols and adhered to operational guidelines effectively.
- Adapted quickly to new systems and processes within the team environment.
- Collaborated with team members to streamline communication and workflow efficiency.
- Contributed ideas for improving team processes during brainstorming sessions.
- Provided feedback on tasks completed, fostering an environment of continuous improvement.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Developed strong relationships with cross-functional departments to support successful project execution.
Senior Executive
DENEB & POLLUX INDIA PVT LTD.
TERMINAL-3 IGI AIRPORT DELHI-110037
11.2014 - 05.2016
- Led strategic initiatives to enhance operational efficiency across multiple departments.
- Mentored junior staff, fostering professional development and knowledge sharing.
- Streamlined processes, resulting in improved workflow and reduced turnaround times.
- Analyzed market trends to inform strategic decision-making and drive business growth.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Launched quality assurance practices for each phase of development
- Set aggressive targets for employees to drive company success and strengthen motivation.
Senior Executive Sales Representative
DHARAMBIR CHOPRA CAR RENTAL
Sonipat, India
03.2004 - 04.2014
- Developed strategic sales plans to enhance market penetration and revenue growth.
- Cultivated relationships with key clients, resulting in increased customer satisfaction and loyalty.
- Led cross-functional teams to execute product launches, ensuring alignment across departments.
- Analyzed market trends to identify opportunities for new business development initiatives.
- Mentored junior sales representatives, enhancing team performance through targeted training sessions.
- Implemented CRM tools to streamline sales processes and improve tracking of client interactions.
- Conducted competitive analysis to inform pricing strategies and positioning in the marketplace.
- Spearheaded negotiations for high-value contracts, securing favorable terms for the organization.
- Mentored junior sales representatives, providing guidance and support that fostered professional growth and improved overall team performance.
- Negotiated contracts with key clients, securing favorable terms that contributed to company profitability.
Education
Bachelor of Arts -
MDU UNIVERSITY
ROHTAK06-2003
High School Diploma -
12TH PASSED FROM CBSE
Sonipat, India04-1998
Skills
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
- Industry expertise
- Remote team management
- Staff development
- Operational excellence
Languages
English
Hindi
Timeline
Team Leader Manager
CARZONRENT INDIA PVT LTD.
06.2019 - 06.2025
Senior Executive
DENEB & POLLUX INDIA PVT LTD.
11.2014 - 05.2016
Senior Executive Sales Representative
DHARAMBIR CHOPRA CAR RENTAL
03.2004 - 04.2014
Bachelor of Arts -
MDU UNIVERSITY
High School Diploma -
12TH PASSED FROM CBSE