Strategic and results-driven Project Management Office (PMO) Leader with a strong blend of project governance, process optimization, and strategic leadership. Adept at driving large-scale transformation initiatives, aligning projects with business goals, and fostering collaboration across cross-functional teams. Experienced in establishing PMO frameworks, improving operational efficiencies, and delivering high-impact business outcomes. Proven expertise in stakeholder management, risk mitigation, and agile methodologies to drive enterprise-wide success.
Leading the PMO function, establishing governance frameworks, and standardizing project delivery methodologies
Driving strategic decision-making by aligning project objectives with business goals and long-term vision
Managing a portfolio of enterprise projects ensuring adherence to timelines, budgets, and quality standards
Spearheading process automation initiatives to improve efficiency and reduce manual efforts
Collaborating with C-suite executives to prioritize projects, allocate resources, and define business outcomes
Developed comprehensive project plans, outlining key milestones, timelines, and deliverables to ensure timely execution of projects.
Managed cross-functional teams to ensure successful completion of complex projects within budgetary constraints.
PMO Manager
Atos India
Delhi
09.2012 - 04.2021
Efficiently oversee new work requests, contribute to continuous portfolio management, facilitate project forecasting, gather data for billing, create process templates, serve as a liaison between business units and technology teams, collaborate with vendor teams, and ensure best-practice methodologies for project delivery within a team of over 100 as a People Manager
Developed comprehensive project plans for successful execution of multiple concurrent projects, resulting in timely completion within budget constraints.
Streamlined project management processes by implementing standardized templates and documentation, leading to increased efficiency and reduced errors.
Sr Consultant
Orange Business Services
05.2012 - 09.2012
As a pivotal Program member, led cross-team collaborative projects, created tailored dashboards and templates for executive stakeholders, orchestrated training and mentoring for team members, ensured efficient time administration, and played a key role in managing client expectations and implementing new processes and best practices across the team
System Admin
Siemens Information System Ltd
01.2008 - 04.2012
Led end-to-end Project Management, overseeing Product and Patch Platform teams, gathered senior stakeholders' business requirements for dashboards, drove cross-functional projects with accurate decision-making through data analysis
Played a key role in recruiting and training agents under the 'Train the Trainer' program
FMS
LnT Infotech
02.2007 - 01.2008
Tech Support Executive
IBM
12.2005 - 08.2006
Education
BSc -
University of Burdwan
Kolkata
04.2000 - 03.2025
Skills
Agile Methodology Expertise
Project Planning & Execution
Process Optimization
Budget and Resource Management
Risk Assessment Expertise
Change Management Strategies
Cost Analysis and Review
JIRA Workflow Optimization
Confluence Proficiency
Team Building & Motivation
Client relationship management
Cross-functional communication
Training and mentoring
Financial administration
Performance monitoring
Certification
Pursuing CISSP- Planning certification by 09/25
Key Deliverables And Achievements
Optimized project delivery timelines by 30% through governance improvements, automation, and risk mitigation strategies.
Successfully led enterprise-wide digital transformation, enhancing efficiency across global teams of 5000+ users.
Spearheaded process automation initiatives, reducing manual effort by 40% and improving reporting accuracy.
Established a high-performing PMO, improving resource utilization, governance compliance, and project success rates by 20%.
Negotiated vendor contracts, saving 15% in operational costs while maintaining service quality and efficiency.
Designed and implemented PMO structures from scratch, ensuring seamless project execution in IT production, UAT, and development environments.
Developed and enforced governance processes, SLAs, and KPIs, driving operational excellence and strategic alignment.
Built and mentored high-performing teams, fostering a culture of continuous improvement and accountability.
Experience in working across diverse domains and consistently completing all projects successfully.
Exceptional Project Management and Governance Skills and a great Team Player.
Roles And Responsibilities
PMO Governance & Strategic Alignment: Define and implement PMO frameworks, ensuring alignment with business objectives and long-term strategy.
Portfolio & Program Management: Oversee enterprise-wide project portfolios, ensuring timely delivery, budget adherence, and risk mitigation.
Stakeholder & Executive Collaboration: Engage with C-suite leaders, department heads, and external partners to align projects with corporate strategy.
Process Optimization & Automation: Streamline workflows, introduce automation, and leverage AI-driven decision-making for efficiency gains.
Risk & Compliance Management: Develop and enforce risk mitigation strategies, maintaining regulatory compliance and operational stability.
Change Management & Digital Transformation: Lead business transformation initiatives, driving technology adoption and process enhancements.
Team Leadership & Capability Building: Mentor and develop high-performing teams, fostering a culture of agility, accountability, and continuous learning.
Agile & Hybrid Execution Models: Implement and champion Agile, Scrum, and hybrid methodologies for improved project flexibility and delivery speed.
Performance Tracking & Reporting: Establish KPIs, create dashboards, and provide data-driven insights for decision-making and continuous improvement.