Sanjeet Kumar
Noida
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Customer Care Collections Sr. Associate
NTT DATA (Project - Conifer)
Noida 144
07.2022 - Current
- Contacted insurance companies to check status of claim payments.
- Communicated across teams to rectify inconsistencies in accounts and billing records.
- Collaborated closely with other teams to ensure timely resolution of issues.
- Performed administrative functions for assigned accounts, recorded address changes and purged records.
- Assisted with training new staff members on collections processes, procedures, best practices.
- Utilized various software applications to update records, track payments, and generate reports.
- Completed day-to-day duties accurately and efficiently.
Analyst
R1RCM (Project - LifePoint)
Noida 135
06.2021 - 07.2022
- Monitored pending claims for status updates.
- Supervised comprehensive processes of accumulating overdue payments.
- Ensured accuracy by identifying and resolving payment discrepancies.
- Guaranteed resolution through decisive action on claims.
- Reached out to insurance companies for detailed clarification on claim denials.
- Manage data spreadsheets for streamlined information access.
Customer Service Executive
Call2Connect (Project - RGI)
Noida 58
10.2020 - 05.2021
- Processed claim intimation for motor, health, travel, and various other areas.
- Addressed and resolved client queries promptly.
- Managed policy change requests including cancellations and endorsements.
- Ensured quality through comprehensive document validation.
- Handled claim processing tasks accurately.
- Communicate information about products.
Education
Bachelors of Commerce (Hons) -
Delhi University (SOL)
Delhi07.2019
Higher Secondary Education Certificate - Commerce
Marigold Public School
Noida03.2016
Secondary School Certificate -
New Sainik Sr. Secondary School
Delhi03.2014
Skills
- ACE
- Citrix Workspace
- Microsoft Office
- Google Workspace
- Accounts Receivable
- Bank Reconciliation
- Ledger
- Tally ERP 90
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- Vice President at UDAAR FOUNDATION (NGO) located in Noida 115
- Provide free education to underprivileged students
- Earned recognition from management for delivering outstanding service for quality production
- NTT Star Performer Award in Q3 of 2024
- Certificate in Basketball Cluster, 2016
Personal Details
- Father's name: Rameshwar Sah
- DOB: Aug 24, 1977
- Marital Status: Single
- Nationality: Indian
Timeline
Customer Care Collections Sr. Associate
NTT DATA (Project - Conifer)
07.2022 - Current
Analyst
R1RCM (Project - LifePoint)
06.2021 - 07.2022
Customer Service Executive
Call2Connect (Project - RGI)
10.2020 - 05.2021
Bachelors of Commerce (Hons) -
Delhi University (SOL)
Higher Secondary Education Certificate - Commerce
Marigold Public School
Secondary School Certificate -
New Sainik Sr. Secondary School
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