Sanjeet Vishwakarma
Program Manager IT
Mumbai
Summary
Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational goal.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Senior IT Analyst Program Manager
TCS
Hyderabad
06.2018 - Current
- Agile way of working, Scrum/ Kanban.
- Agile/Scrum Methodology, CD, CI. Design thinking. PI Cloud Computing.
- Project Management, IT Services Management
- Client Management, Team Management
- Stakeholders Management, Drive for change.
- Change Management, Problem Management, Deployment Management
- Global incident Management, RCA Analysis expert.
- Global Operations Management, ITIL Expert, Crisis Management
- Process Management, Testing/Documentation/ Project Report/Metric Analysis.
- Progress Monitoring. Audit/PMR Management, Application & Infra Activities Management, IT Application Governance review.
- Interviewing candidate and managing on/off boarding process and training.
- Making sure individuals are self-organizing, self-growing, and project compliance are met, expected value delivered, and mandatory training are completed for individuals, Team is participating in Game and quiz competition on regular basis.
- Used coordination and planning skills to achieve results according to schedule.
- Created plans and communicated deadlines to complete projects on time.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Carried out day-to-day duties accurately and efficiently. - Collaborated with team members to achieve target results.
- Always Monitoring and Analyzing.
Software Engineer With Third Party TCS.
Orient Technology
Mumbai
12.2015 - 05.2018
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Collaborated with clients to define solution requirements.
- Analyzed proposed technical solutions based on customer requirements.
- Worked on Designing Developing Telecom domain Service and their smooth operation.
- Supported IT service operation, dedicated to North America with Major Telecom Domain company and Cloud service provider Google and Amazon.
- Have Received multiple client appreciation note across the Globe mainly from North America, Canada. Singapore.
- Coordinated efficient large-scale software deployments.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
Education
Bachelor of Science - Information Technology
Mumbai University
Mumbai 07.2012 - 06.2015
Skills
Agile, Scrum,Project Management, Application Management, Audit Management, BCP, Change Management, Service Desk Management, Stakeholder Management, JIRA,JAVA,SQL,Linux,AWS IAM, Azure Application/Server Monitoring
undefinedTimeline
Senior IT Analyst Program Manager
TCS
06.2018 - Current
Software Engineer With Third Party TCS.
Orient Technology
12.2015 - 05.2018
Bachelor of Science - Information Technology
Mumbai University
07.2012 - 06.2015
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