Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Work Availability
Quote
Timeline
Manager
SANJEEV

SANJEEV

GURGAON

Summary

Knowledgeable Quality Senior Engineer with 7 years of experience in Sheet Metal Industry in Quality Assurance Department in INDIA. Trained in Quality Core Tools and documentations with an understanding of instruments repairs and use. Adept at training employees with dedication to quality and safety.

Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Good knowledge of APQP, PPAP, FMEA, MSA , SPC , CAPA , 7QC TOOLS, IATF 16949 , POKA-YOKE , KAIZEN , 8D , 5S , 3M , 3G , PROCESS AUDIT , PRODUCT AUDIT , OVERALL PART ACCURACY , BOP , PDI and IFM.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Executive ( Engineer)

JBM GROUP
Gurgaon (Haryana)
2016.12 - Current
  • Maintained records of calibrated equipment and performed traceability checks as required by quality assurance system.
  • Trained new employees on calibration procedures and safety protocols.
  • Participated in internal audits related to calibration processes and procedures.
  • Tested products after repair or modification using precision measurement tools such as calipers, micrometers, dial indicators.
  • Reviewed and evaluated process audit documentation to ensure accuracy and compliance with standards.
  • Developed and implemented corrective action plans for discrepancies identified during the auditing process.
  • Monitored progress of corrective actions taken by departments to address issues identified during audits.
  • Performed detailed root cause analysis on non-compliant processes.
  • Provided guidance and advice on best practices for improving operational efficiency.
  • Created comprehensive reports summarizing findings from audits, including recommendations for improvement.
  • Maintained accurate records of all processes audited, including results, findings, and follow up activities.
  • Identified opportunities for cost savings through improved process optimization.
  • Maintained confidentiality of company information obtained in audit assignments.
  • Worked closely with management to discuss external audit results and action plans.
  • Developed supplier audit plans and conducted supplier audits to ensure compliance with customer requirements.
  • Conducted root cause analysis on non-conforming materials and worked with suppliers to develop corrective actions.
  • Performed evaluation of supplier processes, products, services, and systems to identify areas for improvement.
  • Reviewed supplier documents such as quality plans, control plans, FMEAs, process flows and work instructions.
  • Analyzed supplier performance data and identified trends in order to identify opportunities for improvement.
  • Ensured that purchased components meet design specifications through inspection of incoming material.
  • Interacted with internal customers regarding technical issues related to product quality or delivery schedules.
  • Monitored the effectiveness of implemented corrective actions by conducting follow-up inspections at suppliers' facilities.
  • Collaborated with purchasing personnel in the selection of new vendors based on their ability to meet quality standards.
  • Maintained records of all activities performed during vendor visits including findings, corrective action requests.
  • Investigated customer complaints related to purchased parts and materials; determined root cause and proposed solutions.
  • Participated in risk assessment activities including Failure Mode Effect Analysis reviews.
  • Facilitated resolution of disputes between suppliers and customers concerning product quality or delivery delays.
  • Reviewed incoming supplies and products from vendors to check for defects.
  • Visited vendor facilities and observed manufacturing environment to review and assess procedures.
  • Reviewed engineering and manufacturing specifications to identify materials needed for product assembly.
  • Provided technical advice and guidance to suppliers to reduce defect rates.
  • Conducted supplier quality control audits on regular basis to verify compliance with company and federal manufacturing and production standards.
  • Developed and implemented strategies for improving PDI processes.
  • Analyzed customer feedback to identify areas of improvement in PDI processes.
  • Collaborated with cross-functional teams to ensure successful implementation of PDI initiatives.
  • Created training materials and conducted training sessions for staff on PDI procedures and best practices.
  • Ensured quality assurance standards were met throughout all phases of product development and launch.
  • Monitored performance metrics related to PDI operations and identified opportunities for improvement.
  • Conducted regular meetings with team members to assess progress on projects and discuss any issues or concerns.
  • Managed a team of technicians responsible for inspecting products before they are shipped out to customers.
  • Researched industry trends in order to stay up-to-date on current technologies used in PDI operations.
  • Assisted with troubleshooting complex problems encountered during inspections.
  • Maintained detailed records regarding product defects found during inspections.
  • Performed periodic audits of inspection data in order to ensure accuracy.
  • Created reports summarizing key findings from inspections performed by technicians.
  • Reviewed customer complaints related to product defects and took appropriate corrective action when necessary.
  • Identified areas for improvement in product features, services and processes based on customer feedback.
  • Provided recommendations to management regarding changes needed to enhance the customer experience.
  • Investigated problems reported by customers related to product defects or malfunctions.
  • Trained staff on best practices for collecting feedback from customers during interactions with company personnel or online platforms.
  • Coordinated internal audits of products and services in order to assess their effectiveness in meeting client requirements.
  • Secured positive customer experiences while executing effective quality assurance practices.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Delivered products to customer locations on time.
  • Achieved cost-savings by developing functional solutions to problems.
  • Performed instrument calibrations and repairs on a variety of instruments including pressure gauges, thermometers, flow meters, pH meters, and others.
  • Maintained records of calibration results and other related data.
  • Maintained a safe working environment by adhering to safety regulations and procedures.
  • Performed data analysis to identify root causes of quality issues and developed corrective actions.
  • Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
  • Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
  • Provided guidance in the development of sampling plans for incoming material inspections.
  • Trained personnel on the use of various quality control tools such as Statistical Process Control charts, Process Flow Diagrams, Failure Mode Effects Analysis.
  • Collaborated with cross-functional teams to develop solutions that improve overall product quality.
  • Performed root cause analysis for detected faults and developed corrective actions.
  • Maintained ISO documents within manufacturing facilities to comply with applicable regulations.
  • Contributed to root cause evaluation to mitigate risk and foster continuous improvement.
  • Coordinated activities with suppliers, contractors or other departments.
  • Finished projects on time and within budget.
  • Prepared estimates and budgets.
  • Conducted Kaizen events to identify ways to eliminate waste and improve quality.
  • Mentored other team members in the use of lean tools such as 5S, Kanban, and standard work instructions.
  • Performed dimensional inspections of components and assemblies using CMM, calipers, micrometers, and other precision measuring instruments.

Quality Assurance Engineer

KANSAL INDUSTRIES
Gurgaon (Haryana)
2015.07 - 2016.12
  • Analyzed customer feedback to identify areas of improvement in product quality.
  • Performed root cause analysis on identified defects in order to determine corrective action plans.
  • Collected feedback from customers on their satisfaction with products and services.
  • Conducted Kaizen events to identify ways to eliminate waste and improve quality.
  • Analyzed customer feedback surveys to identify areas of improvement within product development cycle.
  • Provided guidance on how best to utilize resources efficiently while maintaining high levels of quality.
  • Analyzed current processes for areas of improvement, identified root causes of issues, and created solutions to increase eff
  • Maintained updated knowledge through continuing education and advanced training.

Education

Bachelor of Technology - Mechanical Engineering

MAHARISHI MARKANDESHWAR UNIVERSITY
AMBALA
12.2015

Skills

  • Cross-Functional Team Collaboration
  • Data Validation
  • Audit Coordination
  • Quality Processes
  • Decision-Making
  • QA Reporting
  • Customer Service
  • Documentation Skills
  • Developing Quality Standards
  • Root Cause Analysis
  • Penetration Testing
  • Defect Recording
  • Correction Action Planning
  • Materials Inspection
  • Risk Management
  • Problem-Solving Skills

Affiliations

GARDENING , CYCLYING AND MEDITATION.

Accomplishments

  • RECEIVED THE BEST KAIZEN AWARD FOR THE YEAR 2023 FOR QUALITY IMPROVEMENT IN THE COMPANY.
  • MY TEAM RECEIVED THE BEST KAIZEN AWARD FOR DEFECTS REDUCTION IN 2022.
  • MY TEAM RECEIVED THE GOLD TROPHY FOR DEFECTS REDUCTION IN 2021.

Certification

  • CERTIFICATION IN QUALITY 5 CORE TOOLS ( APQP,PPAP,FMEA,MSA,SPC)

Languages

Hindi
First Language
English
Elementary (A2)
A2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Senior Executive ( Engineer)

JBM GROUP
2016.12 - Current

Quality Assurance Engineer

KANSAL INDUSTRIES
2015.07 - 2016.12

Bachelor of Technology - Mechanical Engineering

MAHARISHI MARKANDESHWAR UNIVERSITY
  • CERTIFICATION IN QUALITY 5 CORE TOOLS ( APQP,PPAP,FMEA,MSA,SPC)
SANJEEV