Sanjeev Choudhary
Jalandhar
Summary
To work with throughout heart and mind for the organization wherever I will be confined to i.e. In order to achieve organizational, as well as personal, success through hard work and determination. Motivational team leader skilled in designing and following production schedules. Offers a proven history of maximizing team productivity to meet targets. Dedicated to employee safety, proactive assignment, schedule, and personnel management.
Overview
17
17
years of professional experience
Work History
Team Leader Sales & Marketing
Smollan Company (HUL)
Jalandhar city
11.2024 - Current
- Determined consumer needs to provide products and services appealing to larger market
- Established clear team goals aligned with company objectives, tracking progress regularly
- Developed strategies for problem solving and conflict resolution among team members
- Provided coaching and feedback on employee performance, encouraging professional development
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings
- Maintained positive working relationship with fellow staff and management
- Identified needs of customers promptly and efficiently
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries
- Offered training and support to keep team members motivated and working toward objectives
- Conducted regular performance reviews to assess individual team member progress
- Maintained open lines of communication with senior management, reporting team progress and challenges
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Team Leader Replshiment
Metro Cash & Carry Wholesale
Jalandhar city
03.2018 - 03.2022
- Determined consumer needs to provide products and services appealing to larger market
- Created plans to propose solutions to problems related to efficiency, costs or profits
- Established clear team goals aligned with company objectives, tracking progress regularly
- Provided coaching and feedback on employee performance, encouraging professional development
- Analyzed data from various sources to identify areas of improvement in the department's operations
- Assessed company operations for compliance with safety standards
- Maintained positive working relationship with fellow staff and management
- Evaluated needs of departments and delegated tasks to optimize overall production
- Coordinated team activities and delegated tasks to ensure efficient completion of projects
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth
- Reviewed completed work to verify consistency, quality, and conformance
OPERATIONS STORE MANAGER
FUTURE GROUP (EASY DAY)
Patiala
02.2017 - 03.2018
- Responsible for incorporating the best in Retail Business practices for inventory management & auditing to reduce pilferages at the store level in the region
- Purely responsible for the meeting the sales target and increasing the profitability of the cafes in the area by consistently working on the reduction of the Operational cost to increase profitability
- Maintaining the healthy relationship with all the concerns vendor Ensuring the supply from there end should be on time as well their payment should reach on time with co ordination Finance Department
- Managing cost and achieving quality control in the busy working environment
- Leading a team of team members and providing them proper training for their job Keeping a record of training provided for each individual and assessing their development
- Maintaining health and safety measures in the store
- Managing sales and operations and Taking care of day to
- Handling cash and banking for company and Preparing various cash vouchers
Senior Assistant Cafe Manager
Costa Coffee
Gurugarm
01.2015 - 10.2016
- Analyzed financial data related to sales, profits, budgeting in order to make informed decisions regarding the cafe's future direction.
- Created and maintained detailed records of all inventory, sales, customers, orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Managed inventory levels to ensure adequate supplies were available at all times.
- Trained new employees to perform duties.
- Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers.
- Oversaw food preparation, production and presentation according to quality standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Inspected dining and serving areas for cleanliness and proper setup.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
Assistant Restaurant Manager
KFC Leith walk
Edinburgh
03.2013 - 08.2014
- Company Overview: Fast food outlet
- Operating the restaurant having business of £ 28,000 per week
- Leading a team of 38 team members and providing them proper training for their job
- Supervise efficient working of departments and assigned shift, administer pre-meal meeting and rectify all service of staff
- Administer training program and prepare schedule and handle inventory effectively
- Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
- Manage workload and ensure effective working of restaurant activities and maintain excellent standards to meet operational expectations
- Train and instruct employees to ensure smooth transition in company
- Assist and provide training to staff members and offer incentives when necessary
- Coordinate with shift Manager for everyday operation and maintain financial and administrative records
- Maintain personal records, schedules and reports for all employees
- Maintaining health and safety measures in the restaurant
- Assessing the kitchen staff to maintain food and hygiene standards
- Coordinating with Restaurant Manager in ordering, weekly rosters, and staff meetings and reporting any issues which may arise
- Fast food outlet
Shift Manager
KFC Leith walk
Edinburgh
02.2011 - 03.2013
- Company Overview: Fast food outlet
- Responsible for overall running of a busy restaurant, fully flexible, working in all the sections of the store
- Also responsible for making sure that all the crew members are well trained and organised at all times
- Also assists the Restaurant manager in implementing company policies and procedures, ordering on daily basis
- Making sure that the products prepared are of highest quality keeping in mind the HACCP system
- Fast food outlet
Team Member
KFC Leith walk
Edinburgh
04.2008 - 02.2011
- Company Overview: Fast food outlet
- To train and supervise the crew members
- To motivate new staff
- Ensuring each crew member performs his or her job well
- Teaching them how to work as a team
- Making sure that everybody is following the correct health and safety procedures
- Fast food outlet
Education
MBA - Operations Management / Marketing
Lovely Professional University
Jalandhar City06-2027
Post Graduate Diploma - Computer
Guru Nanak Dev University
Amritsar, India01.2007
Masters - Political Science
Guru Nanak Dev University
Amritsar, India01.2006
Bachelor - Arts
Guru Nanak Dev University
Amritsar, India01.2003
Skills
- Retail operations
- Results-oriented
- Service-oriented
- Data analysis
- Inventory management
- Report development
- MIS
- Sales strategy
- Supply chain management
- Process improvements
Personal Information
- Father's Name: Joginder Singh
- Date of Birth: 03/10/83
- Marital Status: Married
Timeline
Team Leader Sales & Marketing
Smollan Company (HUL)
11.2024 - Current
Team Leader Replshiment
Metro Cash & Carry Wholesale
03.2018 - 03.2022
OPERATIONS STORE MANAGER
FUTURE GROUP (EASY DAY)
02.2017 - 03.2018
Senior Assistant Cafe Manager
Costa Coffee
01.2015 - 10.2016
Assistant Restaurant Manager
KFC Leith walk
03.2013 - 08.2014
Shift Manager
KFC Leith walk
02.2011 - 03.2013
Team Member
KFC Leith walk
04.2008 - 02.2011
MBA - Operations Management / Marketing
Lovely Professional University
Post Graduate Diploma - Computer
Guru Nanak Dev University
Masters - Political Science
Guru Nanak Dev University
Bachelor - Arts
Guru Nanak Dev University
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