Summary
Overview
Work History
Skills
Driving licence
Carrier Objective
Overseas working profile
Education Detail
Operating Softwares
Passport Number
Passport Expiry Date
Personal Information
Country
Mothertongue
Languages
References
Extracurricular Activities
Training
Disclaimer
Dated:
Timeline
Generic
Sanjeev Kumar

Sanjeev Kumar

Rajgarh

Summary

Results-driven professional with extensive experience managing Sales, Parts, and Service Departments. Expertise in resolving technical issues, handling warranty claims, and preparing detailed reports. Skilled in overseeing workshop operations and analyzing data to minimize repeat repairs. Proven track record of achieving company goals and enhancing customer satisfaction.

Overview

23
23
years of professional experience

Work History

Suhail Bhawan Group

Bhawan International Group
08.2008 - 09.2020
  • Worked for nine years with M/s Suhail Bahwan Automobiles, L.L.C., and three years with International Integrated Equipment LLC, Sultanate of Oman.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Balanced organizational and employee needs when developing fair and equitable human resources policies.
  • Assisted with customer requests and answered questions to improve satisfaction.

Service Manager

Saluja Ford Chandigarh
Chandigarh
11.2005 - 07.2008
  • Managed service operations at Saluja Ford Chandigarh (India)

Branch Manager

Satluj Motors
Manali
03.2004 - 10.2005
  • Managed the operations of M/S Satluj Motors Branch office in Manali, H.P (India).
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Disciplined employees to encourage compliance with company policies and procedures.

Service Manager/Service Advisor

Saltuj Motors
Mandi
03.2002 - 02.2004
  • Managed service operations as a Service Manager/Service Advisor at M/S Saltuj Motors Head Office Mandi H.P. (India)

Service Engineer

Dada Auto Ltd.
Jalandhar
08.1997 - 07.1999
  • Worked as a Service Engineer at Dada Auto Ltd.
  • Effectively oversaw the dealership for Hindustan Motors and L.M.L. vehicles in Jalandhar, Punjab (India)

Branch Incharge

International Integrated Equipment LLC
Salalah
  • Managed sales, parts, and service operations for CASE Construction Equipments, Walker Neuson machinery, and TCM forklifts in the Dhofar Region.

Service Incharge

Nizwa
  • Managed operations for Nissan's service and body shop.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Recommended additional, useful services to customers to increase overall sales.

Service Manager

Suhail Bahwan Automobiles LLC
Bidaya
  • Started and operated a new business, achieving profitability.
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
  • Guided department employees on changes from management.

Service Manager

Suhail Bahwan Automobiles LLC
Bureimi
  • Handled Bureimi Service Operation, ensuring effective support for UAE customers

Service Engineer

Suhail Bahwan Automobiles LLC
Sohar
  • Handle floor and road test activities including body shop

Junior Engineer

Mr. R.K.Dhiman
  • Worked as a Junior Engineer with Mr. R.K.Dhiman, a government official.

Skills

  • Problem-Solving
  • Plant Machinery and Equipment
  • Team Collaboration and Leadership
  • Plant Operations
  • Process Improvement
  • Documentation And Reporting

Driving licence

Licence No. 77768391, Light vehicles, 01/13/21, can be renewed after arriving at Oman

Carrier Objective

To obtain a responsible and challenging position where my education & Experience will have valuable application.

Overseas working profile

  • 2008, Suhail Bahwan Automobiles LLC (Nissan, Renault and Infiniti), Service Engineer, Sohar, 1.5 years, Handle floor and road test activities including body shop
  • Bureimi, Service Manager, Bureimi, 3 years, Handle Bureimi Service Operation and provide support to UAE customers
  • 6 months, Service Manager, Bidaya, 6 months, Start a new setup, run it operationally, and make it a profitable unit
  • 4 years, Service Incharge, Nizwa, 4 years, Handle Nissan Operation (service and body shop) and achieve top customer satisfaction
  • 3 years, Branch Incharge, Salalah, 3 years, Responsible for Sales, Parts, and Service of CASE Construction Equipments, Walker Neuson, TCM forklifts, IVECO Trucks in Dhofar Region

Education Detail

  • AMIAE in Automobile Engineering
  • Three years Engineering Diploma in Automobile Engineering with honors from H.P. Board of Technical Education with 1st division, securing 83.5% marks (1st in institution and Board)

Operating Softwares

  • Auto Deal
  • SAP
  • SAP CRM

Passport Number

Z6078423

Passport Expiry Date

07/13/31

Personal Information

  • Father's Name: Sh. Mohan Lal
  • Title: Branch Manager- After Sales
  • Date of Birth: 10/23/74
  • Gender: Male
  • Nationality: Indian
  • Marital Status: married

Country

India

Mothertongue

Hindi

Languages

English, Hindi & Arabic

References

  • Mr. Pradeep Kumar Shetty, Sr. GM Service, Mohsin Haider Darwish LLC, Sultanate of Oman, +968 92359463
  • Mr. Parmendra Singh, Head After Sales Business Statergy, Process and Network Development, Mohsin Haider Darwish LLC, Sultanate of Oman, +96892445629

Extracurricular Activities

Three times Super star award winner at Suhail Bahwan Automobiles LLC All-round the Best Student in the Final Years of Diploma Course N.C.C. “C” Certificate holder Participated in various State Level Sports and Cultural Meets

Training

  • Certified Service Manager by Nissan Meddle East
  • Attended Professional Service Manager Training At Mumbai held By Ford Asia Pacific
  • Attended Train the Trainer programs held by TATA MOTOTS at Pune Plant which includes diagnostic tools usages, engine, gearbox, axles, vehicle electronics, A/C system, and various repair processes
  • Attended Service Managers Meets, Three times at Ford India Chennai which includes different policies of sales and service trends of the automobile sector
  • Attended training program for Managers held by L.M.L. Ltd. Kanpur
  • Undergone Project Training with Himachal Road Transport Corporation on the topic “Fitness & Passing of Vehicle” and “Work Shop Practices” at HRTC Divisional Workshop Mandi H.P

Disclaimer

I hereby declare that all the above statements are true and correct to the best of my knowledge and belief.

Dated:

Place: 

Sanjeev Kumar

Timeline

Suhail Bhawan Group

Bhawan International Group
08.2008 - 09.2020

Service Manager

Saluja Ford Chandigarh
11.2005 - 07.2008

Branch Manager

Satluj Motors
03.2004 - 10.2005

Service Manager/Service Advisor

Saltuj Motors
03.2002 - 02.2004

Service Engineer

Dada Auto Ltd.
08.1997 - 07.1999

Branch Incharge

International Integrated Equipment LLC

Service Incharge

Nizwa

Service Manager

Suhail Bahwan Automobiles LLC

Service Manager

Suhail Bahwan Automobiles LLC

Service Engineer

Suhail Bahwan Automobiles LLC

Junior Engineer

Mr. R.K.Dhiman
Sanjeev Kumar