Sanjeev Kumar

Team Leadership & Development

• Lead, coach, and motivate a team of TSMs and Field Sales Executives to drive high performance and accountability.
• Set clear goals, provide regular feedback, and ensure alignment with VidyutTech's values of "thinking big," "customer first," and integrity.

Sales Planning & Execution

• Develop and implement strategies to drive sales growth for used 3-wheeler EVs, meeting revenue targets.
• Monitor sales performance and take corrective actions to exceed objectives, focusing on promoting resale business.

Strategic Thinking & Decision-Making

• Use data insights to adjust strategies and drive sales growth in the EV market.
• Set higher standards for excellence, challenge the status quo, and encourage innovation.

Operational Excellence

• Manage resources effectively to ensure smooth sales operations and meet company priorities.
• Maintain the highest standards of integrity and collaboration, working closely with the operations team to minimize defaults and optimize customer experience.
• Provide input to the Business Head for P&L strategy and manage the budget and P&L for my region, ensuring profitability and alignment with business objectives.

• People Management : Managing, recruiting, objectives setting, coaching , performance monitoring and motivating area managers
• Data Analysis and reporting : Prepared reports as requested by Business Head, such as sales forecasts, targets and sales goals achieved.
• Sales Driven Approach : Achieving growth and hitting sales targets by successfully managing the sales team
• Strategy & Planning : Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence & meeting the company Target.
• Client Relationship : Visited potential customers to build relationships and present sales pitches on products.
• Driving CSAT : Provided excellent after-sales service by conducting tasks such as product training, scheduling maintenance and acting as main point of contact.

• Team Leading : Led inside sales team for 3.5 years with total team size of 30+ Sales Consultant, overseeing key geographies including Delhi NCR, Mumbai, and Ahmedabad.
• Achieving Team's Sales Target : Managed and supported the team to ensure that we meet/exceed the daily/weekly/monthly targets for our regions.
• Process Driven Approach : Used to drive team to follow proper SOP's and ensure quality benchmark operation.
• Coaching & Training : Continuous feedback and training to car consultants to improve the call quality and sales delivery.
• Process Improvement : I ensured that the upstream feedback is being discussed with the management and kept improving the process on the basis of discussions and outcomes.

• Lead Qualification : Successfully qualified leads and opportunities generated through various channels, including cold calling and digital marketing, into valuable appointments by presenting suitable lenders and products based on system recommendations and customer requirements
• Solving customer's concern's and meeting targets : Contacted more than 100+ potential and existing customers to effectively communicate product or service benefits & also resolve their concern's using tailored scripts.
• Ensuring customer delight : Maintaining good call quality and ensuring customer satisfaction while also keeping the sales number high.
• In handling Complex Calls : Helped my collogue to close the sales.