SHIVAM SHARMA
201/34 OAKDEN STREET GREENWAY
Summary
Proven to enhance customer satisfaction and streamline operations, I excelled in roles at ZOMATO and POWER TECH BATTERIES, showcasing reliability and professionalism. My expertise in optimizing delivery routes and fostering client relationships boosted sales revenue and operational efficiency. Skilled in safety awareness and traffic rules compliance, I bring a record of punctuality and courtesy.
Overview
5
5
years of professional experience
Work History
Delivery Rider
ZOMATO
04.2023 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
Sales Coordinator
POWER TECH BATTERIES
02.2021 - 07.2022
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
Kitchen Hand
HOTEL SAPHIRRE
07.2020 - 12.2020
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Delivery Rider
Ekart Logistics
06.2019 - 12.2020
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Kitchen Hand
TAJ RESTURENT
01.2020 - 06.2020
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Education
BACHELOR IN TECHNOLOGY - BACHELOR OF TECHNOLOGY
R.P TRUST OF GROUP
Karnal, IndiaHigh School Diploma -
R.P TRUST OF GROUP
Karnal, IndiaSkills
- Professionalism and courtesy
- Traffic rules compliance
- Reliability and punctuality
- Safety awareness training
Languages
English
Bilingual or Proficient (C2)
Timeline
Delivery Rider
ZOMATO
04.2023 - 01.2024
Sales Coordinator
POWER TECH BATTERIES
02.2021 - 07.2022
Kitchen Hand
HOTEL SAPHIRRE
07.2020 - 12.2020
Kitchen Hand
TAJ RESTURENT
01.2020 - 06.2020
Delivery Rider
Ekart Logistics
06.2019 - 12.2020
BACHELOR IN TECHNOLOGY - BACHELOR OF TECHNOLOGY
R.P TRUST OF GROUP
High School Diploma -
R.P TRUST OF GROUP
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