Sanjeev Kumar

Results-driven MIS Analyst with extensive experience in process automation, data visualization, and workforce management. Proficient in leveraging tools like VBA, Power BI, and SQL to enhance reporting efficiency. Adept at analyzing and optimizing business operations to support organizational goals. Strong analytical skills with a keen eye for identifying process improvements. Proven ability to handle large datasets, optimize reporting processes, and provide actionable insights to drive business growth. Qualified Business Intelligence Analyst versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities.

• Hindi
• English

• Date of Birth: 01/26/87
• Nationality: Indian
• Marital Status: Married

Power BI, Power Query, MS Excel (Advanced), Google Sheets, Macro/VBA, SQL (Basic), Python (Basic), Forecasting, Scheduling, Shrinkage & Attrition Analysis, Agent Performance Reports, AHT Reports, Shift Hours Dashboards, C-SAT Analysis, QBR, MBR, WBR Report Analysis, Automating repetitive tasks to enhance operational efficiency

• PL-300 Certification : Microsoft Power BI Data Analyst
• Python for Absolute Beginners from Udemy