SANJEEV KUMAR SINGH
AGILE/SAFe 6 SCRUM MASTER
Delhi
Summary
Certified Scrum Master with over 4 years of total 12 years of experience in leading agile teams and facilitating the adoption of SAFe practices. Adept at coordinating cross-functional teams, driving continuous improvement, and ensuring successful delivery of high-quality products. Proven track record in resolving impediments, fostering a collaborative team environment, and mentoring team members in agile methodologies. Skilled in backlog prioritization, PI Planning, and leveraging data analytics to enhance team performance. Committed to promoting a culture of continuous learning and innovation. Facilitation of Agile Events: Organizing and leading Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and PI (Program Increment) planning sessions. Servant Leadership: Acting as a servant leader to support and guide the team, ensuring alignment with organizational goals and values. Coaching and Mentoring: Providing coaching and mentoring to team members on Agile practices, Scrum, Kanban, and quality practices. Impediment Removal: Identifying and removing obstacles that hinder the team's progress. Collaboration Across Teams: Facilitating collaboration and communication across Agile teams to enhance workflow efficiency. Continuous Improvement: Promoting a culture of continuous learning and improvement within the team. Conflict Resolution: Helping team members resolve conflicts constructively and fostering a positive work environment. Tracking and Reporting: Monitoring team performance and progress, and providing regular updates to stakeholders. Adaptability: Adapting to emerging technologies and industry trends to keep the team competitive. Customer Value Delivery: Ensuring the team delivers value to customers through effective planning, execution, and review.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
SAFe Scrum Master
Wipro GE Healthcare
05.2024 - 03.2025
- Company Overview: Healthcare solutions provider. Project: Portrait Mobile PCS Solutions.
- Collaborated and Coordinated with Product Owner, Stakeholders, and cross-functional teams for end-to-end process of project.
- Led 2 teams with 11 cross functional team members. Trained teams for Lean agile growth mindset.
- PI Planning occurs Quarterly over 3days, where all teams of Agile Release Train Participate and create SMART goals for 1 Quarter (6 sprints) and estimate them.
- Post PI planning Facilitated PI Readouts and PI retrospective and Risk mitigation plan.
- Introspect of Plan and focus of iterations and milestones.
- Facilitated Sprint grooming, Sprint planning, daily scrums, Sprint Review & Sprint retrospectives, and software demonstrations.
- Participated in Scrum of Scrums meeting as a representative of teams to collaborate to deliver complex problems.
- Protected development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.
- Work closely with project owner in backlog management and continuous delivery of features.
- Trained the teams for lean agile and growth mindset and find innovative ways to smooth the learning curve.
- I have built strong and lasting relationships with Stakeholders for helping teams to deliver the right thing at the right time.
- Facilitated ceremonies such as Sprint grooming, Sprint planning, Daily stand up, Sprint retrospective and Sprint Review.
- Acted as a facilitator for the Product Owner and the team both.
- Removed impediments that were obstructing the team from achieving sprint goals, helped the team remain creative and productive while making sure its successes are visible to the Product Owner.
- Streamlined business workflow and process as per customer needs.
- Focus on teams’ communication for known issues and solution and any new changes communication should be sent across the team.
- Inspect the Spilled over user stories and Adapt based on improvements.
- Orchestrated Sprint Review Cadence to Stakeholders where we are focusing on goal completed and misses and see the impact on PI and Risk mitigation plan.
- Evaluated Risk Management with Mitigation plan to adhere risk earliest.
- Implemented Cross-functional team channels of ART for identifying issues and defects for the running services.
- Streamlined Change management for the sprint. Coordinated with Scrum of Scrums.
- Automated CI/CD pipeline for seamlessly deployment, Sonar Scan, Black docker to able to find vulnerabilities earliest so we can release product features with highest Quality.
- Healthcare solutions provider. Project: Portrait Mobile PCS Solutions.
Release Manager Cum Scrum Master
Ehealth Technologies Pvt Ltd
07.2023 - 10.2023
- Company Overview: Healthcare application development.
- Facilitating Scrum Process, Conflict resolution, Continuous Improvement, Risk Management Change Management, Facilitation & Coaching, Adaptability, build trust, Mindset to empower team Collaboration &Communication.
- Streamlined Release management process document to understand the importance of release management process of Agile VS Waterfall way.
- Divided teams in cross functional manner to implement Agile framework. Ensures team follows Scrum practices.
- Helped PO to create stories based on INVEST Principles and all acceptance criteria clearly mentioned before picking story into Grooming.
- Collaborated with teams and Product Owner for Effective Continuous Backlog Refinement.
- Collaborated with team to create DOR& DOD based on stories, task, bug.
- Innovate defects related to production team members first need to do root cause analysis and understand the Gap.
- Facilitated Scrum Ceremonies planned as per scrum manner with team collaboration.
- Resolved daily impediments identified by team so team members do not have any hiccups to work next day.
- Helped PO to gather requirements where all stakeholder in the same call which remove discrepancies and unnecessary mail chain.
- Once UX and stories created send for approval so we have finalized approved stories to work upon.
- I have created and presented Weekly Status Meeting (WSR) document to Stakeholder to tracking progress of tasks, reviewing completed goals, addressing challenges or bottlenecks, and ending with clear action steps for Next week.
- Created MOM document of the meeting and identified action items so next week we can have Resolution for them.
- Daily collaboration with stakeholder to fill the Gap. Weekly, Monthly reporting for the milestone achieved and understand the problem area.
- Weekly Jira Component/ Epic base progress evaluation and updating plans discussing with Stakeholder.
- More focus on cross functional self-organizing team building and effective collaboration activities.
- For effective Scrum Review meeting PO and stakeholder's and teams' collaboration to understand the direction we are heading to and understand the feedback.
- After team Demoing the work done to Stakeholders feedback provides the guidance and direction to delivering value to customer.
- For every retrospective Gather Data from team and discuss to create improvement and created retrospective board to check the progress of improvements and assigned the respective team manager/ head.
- Created Release document and release metricises for releases.
- Coached team members for Agile mind-set and importance of growth mind-set.
- Optimised daily trackers to check daily progress and remove obstacles.
- Sonar Cube scan for Code quality and setup rules for the scan.
- Identified new improvement process to optimise deliverables and after discussing with PMO implemented it.
- Healthcare application development.
SAFe Scrum Master
NTTDATA
03.2022 - 05.2023
- Company Overview: IT services and consulting.
- Used SAFe 6 Agile Practices to maximize collaboration and efficiency, exceeding the deadline in 2022.
- Trained cross functionals team for Lean and Growth Mindset.
- Lead 3 cross-functional Scrum teams with size of 20 people. Collaborate with Product Owner to determine the goals for each Sprint.
- Create and monitor daily targets for each team members, which increases team productivity in 2022.
- Advocate scrum values and motivate and encourage team members, improving staff retention by 7%.
- Provide ongoing professional development on organizational skills and Agile working practices, reducing the time from inception to delivery by an average of two weeks.
- Facilitated Scrum Ceremonies including sprint planning, daily scrum, sprint review, sprint retrospective and Backlog refinement.
- Lead 4 team to ensure risk and quality management assessments were effectively implemented.
- Identifying & removing impediments which helps to team perform better & Increased Team's velocity.
- Communicate with all stakeholders, including the team to ensure processes resulting in increased efficiency.
- Communicate with all stakeholders, to ensure continued collaboration and effective product development.
- Help Product Owner to find better way for backlog refinement.
- Provided the environment & respect where team members can achieve Sprint Goal.
- Communicated with Product Owner and teams to achieve customer satisfaction.
- Lead and mentor a cross-functional / Multi vendor Scrum team size of 20.
- Resolved conflicts between team member.
- Enabling change that increases the productivity of the Scrum Team.
- Coaches' teams & organization Agile mindset and understanding of scrum.
- IT services and consulting.
Senior Lead Consultant
BIRLASOFT LTD
08.2020 - 11.2021
- Company Overview: IT services and consulting.
- Implemented Agile Principles and Scrum framework for the project delivery with cross functional team size is 20 employees.
- Facilitate Ceremonies Sprint planning, daily scrum, Sprint reviews, Sprint Retrospectives, backlog refinement meeting.
- Prioritized Product backlog and Refinements.
- Served as a main point of contact to drive effective communication through all the project phases.
- Worked closely with Product management and technical stakeholders to clarify the schedule, status, and details of project.
- Analyzed project scope and schedule while focusing on regular and timely delivery of values of 8months Project.
- Assisted in team development while holding team accountable for their commitments and leveraging organizational resources to improve capacity for project work increasing the average time to deliver new features.
- Supported the product owner in managing customer expectations for project deliverables and managed internal stakeholder communications resulting increase in customer engagement with new features.
- Innovated project management process and championed ongoing process improvement initiative to implement best practices for Agile Project management.
- Promoted empowerment of the team and encouraged a sustainable pace with high levels of Quality for the team which improved employee retention by 7%.
- Scrum team resulting in product features that reached 20 million users.
- IT services and consulting.
Senior Software Engineer
TARANT SOFTWARE PVT. LTD
03.2017 - 08.2020
- Company Overview: Software development company.
- Project 1: Amway, Domain-E-commerce & PayPal & VISA Integration.
- Analysing business requirements documents and functional specifications.
- Participated in various meetings to discuss Enhancement and Modification Requests.
- Created Multi user mapping and created User groups and sales area mapping.
- Customized product variants configuration for Point Value (PV) & Business Value (BV) rules for the rewards.
- Implemented PDP (Product Details Page), PLP (Product List Page), Compare, Cart, Wish List, Checkout Page.
- Customized OMS based on multi-level marketing type user mapping where one user can order the products for below level hierarchy users.
- CRM integration for inbound and outbound channel for Quote.
- Implemented Custom Promotion, PayPal & Visa Payment Integration, Order Processing.
- Worked on Support Activities for Amway as well to identify production bugs and fixes.
- Software development company.
Software Engineer
PRAGITI INC PVT. LTD
06.2015 - 02.2017
- Company Overview: Software development company.
- Project 1: Newport Corporation, Domain: Retail (phonetics research organization of USA).
- Involved in data modelling to change the items.xml and followed code changes based on new customization based on business requirements.
- Integrate Image Magic Celum Integration to crop all formats of image for the product and variants.
- Created Order Management Cron Job to load the orders in CRM using Datahub.
- Created and optimized Wish List, My Account, Compare Page as per business requirements.
- Created new extension and customized OOB Promotions in hybris 5.1.
- Customised PDP (Product Detail Page), PLP (Product List Page), Compare Page to see the products and compare before placing to order.
- Visa card Integration with hybris which helps customer to use visa cards payment method to place an order.
- Customized storefront as per the requirements and involved in technical Documentation Process document.
- Used Java Code refactoring and reuses the code based on Java Naming Conventions.
- Software development company.
Software Engineer
I-NOESIS SOLUTIONS PVT. LTD
10.2011 - 06.2015
- Company Overview: Software development company.
- Project 1: BB’s Systems, Domain: Inventory.
- Involved in Design discussion and Implemented UML, data modelling, database based on the client requirement.
- Involved in the technical documentation preparation, implemented vendor, user, payment inventory and generated report based on the items, vendor, and payment.
- Written Junit test cases for the developed functions validation.
- Written Hibernate validator to validate application constraints.
- Created Mail service communication using regular expression.
- Written Junit for application verifications and Fixed Production bugs.
- Software development company.
Education
Master of Computer Applications -
VTU
Belgaum 01.2006 - 04.2009
Skills
Certified Scrum Master (CSM)
Scaled Agile Framework
Agile Methodology
PI Planning
Team Facilitation and Coaching
Sprint Planning
Daily Stand-ups
Sprint Review
Sprint Retrospective
Stakeholder Management
Continuous Improvement
Organizational Development
Leadership Development
Change Management
Risk Management
Agile KPI’s/Metrices
Agile
Scrum
Kanban
Jira
Rally
Confluence
Metrices and Dashboard
Azure Dev-ops
TFS
Leadership and Team Management
Communication and Presentation Skills
Collaboration and Cross-Functional coordination
Problem Solving and Critical Thinking
Adaptability and Flexibility
Empathy and Customer Centric Mindset
Decision Making and Strategic Planning
Conflict Resolution and Negotiation
Active Listening and feedback incorporation
Emotional Intelligence and Relationship building
Java
Spring Framework
SQL
Rest Services
SAP Commerce Cloud 1905
SAP CPQ
S/4 Integration
Microsoft Azure
LabVIEW
Embedded C
Neural networks and patterns
Logical Design
device
Certification
Certified Scrum Master, Scrum Alliance
Extra-Curricular Activities
Cricket Volunteering Community Service Peer Mentoring Learning New Skills
Accomplishments
Able to lead 3 cross functional teams and with help of Scrum bootcamp Team velocity increased by 20%
Timeline
SAFe Scrum Master
Wipro GE Healthcare
05.2024 - 03.2025
Release Manager Cum Scrum Master
Ehealth Technologies Pvt Ltd
07.2023 - 10.2023
SAFe Scrum Master
NTTDATA
03.2022 - 05.2023
Senior Lead Consultant
BIRLASOFT LTD
08.2020 - 11.2021
Senior Software Engineer
TARANT SOFTWARE PVT. LTD
03.2017 - 08.2020
Software Engineer
PRAGITI INC PVT. LTD
06.2015 - 02.2017
Software Engineer
I-NOESIS SOLUTIONS PVT. LTD
10.2011 - 06.2015
Master of Computer Applications -
VTU
01.2006 - 04.2009