Sanjeev S
Chennai
Summary
Business Analyst with over 7 years of experience in converting complex data into actionable strategies that enhance sales growth and operational efficiency. Skilled in developing automated workflows and identifying key trends to support data-driven decision-making. Proven track record of achieving business objectives through effective analysis and strategic implementation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Operations Manager
Freshworks
Chennai
07.2021 - Current
- Partnered with CRO and Sales Leadership to establish quota settings and optimize bookings strategies.
- Analyzed large datasets to model data trends and forecast revenue for strategic decision-making.
- Delivered actionable strategies to sales leaders, achieving 13% YoY improvement in sales conversions.
- Increased ROI of SMB inbound engine by 20% through targeted marketing investments at country and state levels.
- Developed reporting tools for revenue, spending, and volume to provide senior management with critical insights.
BA Associate Consultant
ZoomRx
Chennai
05.2018 - 06.2021
- Evaluated business market trends by researching, collecting, and analyzing data on promotional effectiveness and HCPs’ attitudes and perceptions toward pharmaceutical products.
- Conducted company-specific sales messaging strategy analyses, boosting product sales by approximately 10%.
- Increased operational efficiency and client satisfaction by streamlining workflows, eliminating redundant processes, and automating repetitive tasks using Excel and SQL.
- Designed and developed Tableau dashboards to track promotional effectiveness, product awareness, and HCP perceptions, enabling clients to derive actionable insights.
Assistant Engineer Trainee
Tata Consultancy Services
Mumbai
07.2017 - 04.2018
Education
Post Graduate Program in Management (Executive) -
Great Lakes Institute of Management
Chennai, India07.2022
Bachelor of Technology - Electrical and Electronics Engineering
SASTRA Deemed University
Tanjore, India05.2017
Skills
- Sales analytics expertise
- Microsoft Excel and PowerPoint
- Data visualization tools - Looker and Tableau
- SQL proficiency
- Analytical problem solving
- Business strategy development
Accomplishments
- Improved sales efficiency: Achieved a 13% year-over-year increase in conversions by driving data-informed strategies across the customer journey funnel
- Reduction in first contact time: streamlined the lead assignment process, reducing assignment time from 2 days to 2 hours
- Enhanced ROI of inbound engine: improved the ROI of the SMB inbound engine by 20% through a targeted marketing investment strategy
- Increased product sales by approximately 10% through tailored messaging strategies based on market trend evaluations
Certification
- MS Excel for Data Analysis - Udemy: Gained in-depth knowledge of Excel’s data analysis tools, strengthening my expertise in reporting and analysis for data-driven decision-making
- Fundamental Principles of RevOps - HubSpot: Covered key principles of Revenue Operations (RevOps), focusing on streamlining company operations to drive business growth and efficiency
Awards
- Craftsmanship Award – Freshworks: Awarded twice for delivering thoughtful, detail-oriented solutions to complex business challenges, demonstrating a high level of expertise and precision
- Agility with accountability – Freshworks: recognized twice for exceptional ownership and accountability, successfully handling time-sensitive tasks while consistently delivering high-quality outputs
Languages
English: Proficient; Tamil: Proficient; Telugu: Intermediate
Hobbies and Interests
Cricket, Badminton, Football, Wildlife Documentaries, Video Gaming
Timeline
Sales Operations Manager
Freshworks
07.2021 - Current
BA Associate Consultant
ZoomRx
05.2018 - 06.2021
Assistant Engineer Trainee
Tata Consultancy Services
07.2017 - 04.2018
Post Graduate Program in Management (Executive) -
Great Lakes Institute of Management
Bachelor of Technology - Electrical and Electronics Engineering
SASTRA Deemed University
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