SANJEEV SAIKIA
Guwahati
Summary
12 years of diverse banking experience across Compliance, Internal Audit, Branch Banking, and Credit Administration. Expertise in regulatory compliance and implementing robust internal control frameworks to ensure adherence to industry standards and mitigate risks. Skilled in managing credit risk, optimizing credit processes, and ensuring sound credit administration practices. Experienced in overseeing branch operations, improving customer service standards, and driving operational efficiency. Strong analytical skills with a keen attention to detail, ensuring accurate risk assessments and adherence to financial regulations. Proven ability to lead cross-functional teams and collaborate with stakeholders to achieve business goals. In-depth knowledge of banking regulations and industry best practices, consistently staying ahead of market changes. Seeking to leverage experience and leadership abilities to contribute to the growth and success of a forward-thinking financial institution.
Overview
12
12
years of professional experience
1
1
Certification
Work History
AVP II Compliance
North East Small Finance Bank
09.2024 - Current
- Contributing as Senior Manager (AVP II) Compliance
- Managing Regulatory Reporting, ensuring accuracy and timeliness
- Ensuring adherence to Regulatory Compliance frameworks across the organization
- Leading and coordinating Regulatory Audits and implementing audit recommendations
- Conducting Compliance Testing of Products and Processes to align with regulatory requirements
- Disseminating regulatory advisories and communications and ensuring timely implementation of compliance initiatives
- Conducting KYC and AML testing, enhancing controls to prevent financial crimes
- Engaging internally across business, legal, operations, and technical teams to influence the strategic direction of products and design of right-sized controls
- Advising senior stakeholders on the compliance implications of business decisions and liaise with external regulators, making this a very high profile role
- Maintaining a horizon view of regulatory change in order to detect and respond to regulatory developments and issues that may pose compliance risk; educate management and guide teams in the development of a risk-based and coordinated response across dependent teams
- Manage examination and external audit processes, maintaining productive relationships with external assessors on an ongoing basis and ensuring timely and accurate response to inquiries
- Promoting a culture of compliance, proactively engaging with business teams to educate on compliance concerns, understand business objectives, and influence product design
- Managing and maintain the policy library and risk measurement mechanisms that form the basis of payments compliance programs
- Preparing reports to senior management and senior business leaders with timely and actionable intelligence concerning the health of compliance programs
Regional Compliance Officer
Bank of Baroda, Regional Office Jorhat
11.2023 - 09.2024
- Contributing as Regional Compliance officer for Bank of Baroda, Jorhat Region
- Responsible for identifying non-compliant conduct, breaches, and violations across59 branches of Jorhat region
- Responsible for taking the appropriate steps, following up and escalating matters in order to ensure corrective action is implemented
- Responsible for conducting On Site Compliance Tests to ensure that business activity complies with regulatory requirements and the bank' policies and procedures
- Provide training, guidance, and support to the branches on regulatory initiatives
- Proactively audit processes, practices and documents to identify weaknesses
- Assist with internal compliance investigations, as requested
Manager, Audit and Inspection
Bank of Baroda, Regional Office Jorhat
08.2021 - 10.2023
- Contributing as Regional In-charge of Audit and Inspection related activities of57 Branches
- Utilized excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively
- Coordinating with Internal Auditors for conducting Internal Audit of Branches to determine risk and planning strategies to mitigate risk
- Engaged in scrutinizing Audit Reports to find major irregularities and devising strategies for rectification of the same to protect the interest of the Bank
- Conducting Compliance Audit & Investigations and ascertaining the compliance position of branches and mitigating the associated risks
- Closely monitored staff performance and continually seeking ways to improve team delivery for optimised financial success
- Efficiently managed Branch Staffs by offering support and constructive feedback to improve compliance level of branches
- Successfully achieved management objectives, consistently hitting deadlines and performance targets
- Managing customer centric banking operations, forwarding instructions to the concerned department and ensuring customer satisfaction by achieving delivery & service quality norms
Internal Auditor
Bank of Baroda, ZIAD Bengaluru, Bangalore
04.2019 - 08.2021
- Actively conducted:
- O Internal Audit of branches under Bengaluru Zone as per Audit schedule assigned by ZIAD Head
- O Compliance Audit to ascertain the compliance status of irregularities detected during Internal Audit
- O Fraud Investigations and Staff Accountability Studies
- Proactively identified issues, analysed information and provided solutions to problems
- Demonstrated customer focus with an overall dedication to achieve audit timeliness and improve compliance
Branch Credit Manager
Bank of Baroda, MG Road Branch, Secunderabad, Hyderabad
12.2018 - 04.2019
- Evaluated the creditworthiness of potential customers
- Examined credit scoring for risk assessments
- Approved and rejected loans based on available data
- Responsible for calculating and setting loan interest rates
- Effectively negotiated the terms of the loan with new clients
- Ensured all loans and lending procedures complied with lending regulations
- Maintained records of all loans sanctioned and disbursed
- Closely monitored payment plans and bad debts
- Examined SMA accounts and followed-up for recovery
- Initiated recovery proceedings for stressed and NPA accounts
Branch Manager
Bank of Baroda, Thumkunta Branch, Hyderabad
05.2016 - 12.2018
- Directed all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the bank's objectives
- Imparted training, coaching, development and motivation for bank personnel
- Chalked out forecasts, financial objectives and business plans
- Assessed local market conditions and identified current & prospective sales opportunities
- Identified areas of improvement and proposed corrective actions that meet challenges and leverage growth opportunities
- Shared knowledge with other branches & headquarters on effective practices, competitive intelligence, business opportunities and needs
- Addressed customer and employee satisfaction issues promptly
- Adhered to high ethical standards, and complied with all regulations/applicable laws
- Built strong rapport with new and existing clients to better serve financial needs and promoted branch loyalty
- Conducted customer feedback surveys to improve service levels
- Completed thorough credit checks to make accurate decisions about applications
Branch Manager
Bank of Baroda, Bongaigaon Branch, Bongaigaon
08.2015 - 05.2016
- Led a newly opened branch and ensured best of services being provided to the NTB Clients
- Chalked out forecasts, financial objectives and business plans
- Assessed local market conditions and identified current & prospective sales opportunities
- Identified areas of improvement and proposed corrective actions that meet challenges and leverage growth opportunities
- Addressed customer and employee satisfaction issues promptly
- Conducted customer feedback surveys to improve service levels
- Completed thorough credit checks to make accurate decisions about applications
Branch Operations and Credit Manager
Bank of Baroda, Tezpur and Silphukuri Branch
11.2012 - 08.2015
- Addressed customer and employee satisfaction issues promptly
- Adhered to high ethical standards, and complied with all regulations/applicable laws
- Networked to improve the presence and reputation of the branch and bank
- Resolved customer complaints timely and ensured delivery of best of services
- Reviewed credit applications, determined eligibility, assessed the risk and forwarded the same for sanction
- Assessed local market conditions and identified current and prospective sales opportunities
- Conducted investigations and in-depth evaluations of customers for creditworthiness and potential risk factors
- Managed all reporting, documentation and record-keeping requirements for department
- Submitted delinquent accounts to collections department or outside resources
Education
PGDM (Finance) - undefined
Delhi School of Professional Studies and Research
New Delhi01.2012
B. Com. (Finance) - undefined
M S Ramaiah College of Arts Science and Commerce
Bengaluru01.2010
Skills
- Compliance
- RBI regulatory Reporting
- Policy review
- KYC/AML
- Branch Administration
- Internal Audit & Inspection
- Credit/ Loan Administration
Certification
- Certification on Commercial Credit, Moody's Analytics
- JAIIB, Indian Institute of Banking and Finance
- CAIIB, Indian Institute of Banking and Finance
LNGG
English
Hindi
Assamese
Timeline
AVP II Compliance
North East Small Finance Bank
09.2024 - Current
Regional Compliance Officer
Bank of Baroda, Regional Office Jorhat
11.2023 - 09.2024
Manager, Audit and Inspection
Bank of Baroda, Regional Office Jorhat
08.2021 - 10.2023
Internal Auditor
Bank of Baroda, ZIAD Bengaluru, Bangalore
04.2019 - 08.2021
Branch Credit Manager
Bank of Baroda, MG Road Branch, Secunderabad, Hyderabad
12.2018 - 04.2019
Branch Manager
Bank of Baroda, Thumkunta Branch, Hyderabad
05.2016 - 12.2018
Branch Manager
Bank of Baroda, Bongaigaon Branch, Bongaigaon
08.2015 - 05.2016
Branch Operations and Credit Manager
Bank of Baroda, Tezpur and Silphukuri Branch
11.2012 - 08.2015
PGDM (Finance) - undefined
Delhi School of Professional Studies and Research
B. Com. (Finance) - undefined
M S Ramaiah College of Arts Science and Commerce
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