SANJEEV SARAN

• Enhanced lead generation via tailored outreach campaigns.
• Guided Lead Gen executives in developing skills through strategic leadership.
• Secured 35-40 qualified leads per month via teamwork.
• Enhanced email marketing strategies to boost open rates.
• Achieved $6 million in quarterly revenue from a key client.
• Collaborated with sales teams to enhance outreach effectiveness.
• Monitored the contribution of lead generation to the overall pipeline and revenue.
• Ensured precision in lead and pipeline documentation within Salesforce CRM.
• Regularly conducted Salesforce CRM training for Lead Generation Executives.
• Optimized market research efforts by leveraging tools such as LinkedIn Sales Navigator, ZoomInfo, and Lusha.

• Developed relationships with key decision makers within target accounts.
• Managed key accounts, enhancing client satisfaction.
• Identified upselling and cross-selling opportunities to maximize revenue.
• Increased overall sales volume through strategic pipeline management.
• Identified new business prospects via cold outreach.
• Achieved quarterly revenue target of USD 180K selling AWS and Microsoft training and certifications.
• Targeted prospective clients through a variety of outreach methods including email, LinkedIn, and calls.
• Boosted sales performance by 20%.
• Created and presented quotes to meet client specifications.
• Consistently maintained accurate data in HubSpot CRM.
• Contributed significantly to company profitability by establishing strategic partnerships.

• Streamlined onboarding, maximizing efficiency in adopting Smartkarrot’s Customer Success Saas platform.
• Executed strategies that significantly improved customer results through customized success plans.
• Collaborated with cross-functional teams to develop strategies for driving customer success.
• Conducted regular check-ins with clients to ensure their needs were met.
• Drove customer escalations to resolution by engaging directly with clients.
• Identified needs of customers promptly and efficiently.
• Monitored customer health scores, proactively addressing concerns to prevent churn.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Developed and executed customer success strategies to increase retention rates.
• Boosted customer satisfaction and loyalty, as indicated by an improved NPS.
• Provided customer onboarding and training to ensure successful product adoption.
• Researched new technologies and initiatives to improve customer experience.
• Managed and maintained a portfolio of key accounts, fostering long-term relationships.

• Developed and executed lead generation strategies to increase qualified leads by 20%.
• Built a robust database of potential accounts and contacts.
• Managed clients from Mumbai, Bangalore, and Hyderabad.
• Collaborated with sales teams to refine outreach methods.
• Implemented Email marketing automation through Salesforce, Zoho, and Mailchimp.
• Targeted clients from BFSI and NBFC sectors for the sales of end-to-end solutions.
• Engaged prospects regularly using emails, phone calls, and LinkedIn.
• Facilitated sales process through targeted outreach.
• Monitored and tracked sales leads with comprehensive weekly reports on CRM and Excel.
• Oversaw operations of the Lead Gen team when needed.

As part of my family’s entrepreneurial venture, I led the end-to-end business development and growth strategy for a 27-room luxury resort (3 villas) located near the newly inaugurated Samruddhi Mahamarg.
Key Achievements:
*Revenue Growth: Scaled the property to a consistent ₹5–6L per month in bookings within the first few months, driven purely through channel partnerships, WOMM (word of mouth marketing) & strategic outreach. NO Google Ads, Paid Ads or Seo.
*Strategic Partnerships: Forged distribution alliances with only two leading OTAs, securing high visibility rankings and occupancy rates in a highly competitive market.
*Competitive Positioning: Optimized OTA presence to outperform similar resorts in the Igatpuri belt, achieving higher occupancy with minimal marketing spend.
* Land Scouting & Expansion Vision: Identified and developed the property strategically near the Samruddhi Mahamarg, showcasing foresight in location-based growth potential.
* Vendor & Local Ecosystem Partnerships: Built strong ties with local vendors, service providers, and tourism networks to improve guest experience and create repeat revenue streams.
* Transition Strategy: Currently negotiating management handover with a professional hospitality brand (e.g., SaffronStays) — freeing me to transition full-time into corporate Business Development / Lead Generation / Partnerships / Expansion roles.

• Sourced leads from the company's database.
• Facilitated discussions with senior leaders about technology strategies.
• Created and maintained relationships with key customers and partners.
• Purchase Order Management.
• Worked closely with Finance team to verify pricing data.
• Established relationships with new IT distributors to increase profit margins.
• Coordinated with vendor for delivery timelines.
• Developed and implemented sales strategies to increase market share.
• Conducted market research to identify new business opportunities.
• Negotiated contracts with vendors for better terms and prices.
• Conducted weekly meetings with team members to discuss progress and set objectives.
• Developed strategies for expanding client base and increasing revenue.
• Monitored team performance and provided feedback on areas of improvement.
• Collaborated with marketing department on campaigns targeting new clients.
• Recruited, hired and trained new Inside Sales Executives to optimize profitability.

• Established performance-driven internal sales and marketing strategies.
• Managed Domestic Sales, with a focus on the Mumbai Region.
• Suggested innovative ideas to increase sales and improve customer experience.
• Cultivated and maintained strategic alliances with key partners and vendors.
• Exceeded predefined sales expectations regularly.
• Created a dependable and diverse portfolio of sales clients.
• Expanded customer base in Mumbai territory.