Sanjeev Sharma
Quality Analyst/Scribe
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Scribe/Quality Assurance Analyst
SS Nair Communications Pvt. Ltd. (VOCIS)
NEW DELHI
09.2021 - Current
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Accepted dictated notes and produced professional documents with outlined information.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Used ChartPath to input information into computerized patient record system.
Team Leader
STAT Transcriptions
New Delhi
02.2014 - 08.2021
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Team Leader Manager
Fortuna Computech Pvt. Ltd.
Noida
10.2004 - 01.2014
- Reported production malfunctions to managers and production supervisors.
- Recorded, analyzed, and distributed statistical information.
- Implemented new quality assurance and customer service standards.
- Monitored staff organization and suggested improvements to daily functionality.
- Led employee relations through effective communication, coaching, training, and development.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
- Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
Quality Assurance Analyst
Alliance Comnet Ltd
New Delhi
04.2002 - 12.2013
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Fixed identified issues to increase productivity and boost workflows.
- Created and achieved product quality objectives and met product specifications.
- Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
Quality Analyst
Medimind Transcribers
New Delhi
05.2000 - 02.2002
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed and maintained quality assurance procedure documentation.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Participated in departmental meetings to establish short- and long-term strategy.
- Addressed non-conformance issues, pausing production to correct errors.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- Administered internal quality audits and assessed results to inform corrective action measures.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Edited, proofed and critiqued internal documents to improve clarity.
- Created and revised procedures, checklists and job aids to reduce errors.
Education
Bachelor of Commerce -
Multanimal Modi Degree College
Modinagar 04.2001 -
Skills
Quality assurance tests
undefinedCertification
HIPAA Certified Medical Language Specialist
Certified HIPPA Compliant Scribe
Completed successful training on HIPAA compliance
Timeline
HIPAA Certified Medical Language Specialist
03-2023
Medical Scribe/Quality Assurance Analyst
SS Nair Communications Pvt. Ltd. (VOCIS)
09.2021 - Current
Team Leader
STAT Transcriptions
02.2014 - 08.2021
Team Leader Manager
Fortuna Computech Pvt. Ltd.
10.2004 - 01.2014
Quality Assurance Analyst
Alliance Comnet Ltd
04.2002 - 12.2013
Bachelor of Commerce -
Multanimal Modi Degree College
04.2001 -
Quality Analyst
Medimind Transcribers
05.2000 - 02.2002
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