Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sanjeev Singh

Sanjeev Singh

Demand Manager, Sales, C2B & B2B
Jai Singh Niwas, Dutta Mandir Road, Malad East(Mumbai)

Summary

  • Resourceful Purchasing Agent responsibly and proficiently procures materials necessary for operations. Performs detailed cost analyses and negotiates with vendors using skilled problem-solving abilities. Experienced evaluator of supplier performance and maintains constant awareness of inventory levels.
  • Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

12
12
years of professional experience
7
7
years of post-secondary education
1
1
Language

Work History

DEMAND MANAGER

AT OYO ROOMS PVT LTD
MUMBAI
08.2022 - Current
  • Retain/acquire new Corporate accounts/clients in the specified region/ market
  • Reviewed historical sales trends, researched demand drivers and prepared forecast data to develop statistical forecast models and evaluate forecast results.
  • Manage the entire sales process effectively from query generation to payment
  • Review & maintain monthly sales tracker, plan and execute market site visits as agreed with Region.
  • Should be able to understand client requirements and tailor pitch the product accordingly.
  • Share regular feedback on market conditions, competition, pricing and other factors influencing sales.
  • Interact regularly with the clients to ensure a committed and partnership based relationship.
  • Managed inventory flow to meet inventory turn goals.

KEY ACCOUNT MANAGER

CARS24 SERVICE PVT LTD
MUMBAI
03.2021 - 08.2022
  • New Dealer Account Onboard.
  • Document process and Deposit Process training and service fees update.
  • C2B sales
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Supported sales and reporting for large and medium-sized accounts.
  • Built and maintained strong client relationships to drive business growth.
  • Developed and delivered presentations to key customers to position products and services.
  • Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Developed, maintained and utilized diverse client base.

Senior Executive

Ola cabs India Pvt. Ltd.
MUMBAI
03.2016 - 12.2020
  • Restructured the way of working Made projects which helped to reduced TAT and Improved Employee Productivity, Partner experience
  • TAT reduced by 33% & 40% of walk-ins in less than 2 quarter.
  • Reduced fake Booking by Conducting surprise audit to check about the process knowledge and creating an assessment (Quarterly) for executives to check about the process knowledge
  • Handled city matrices, Cancellation, fake bookings, escalations, duty swap & Escalations and interacted with Driver/Owners and resolving their issues within TAT.
  • Monitoring 6 Centre across Mumbai with 40 Executives and ensuring the process flow in smooth way in every Centre (Executives Process Knowledge,Discipline, stocks, etc.)
  • Updating SOP & Monitoring the overall functioning of processes, identifying Improvement areas and implementing adequate measures to maximize Driver/operator satisfaction level.
  • Finalizing supply prediction and balancing demand Tracking management: Closely monitoring about balancing of, Demand: Supply ratio Expansion (Phase – 1): Volume up the no of attachment via in-house as well as Field attachment
  • Employed comprehensive benchmarks to establish and monitor customer service standards.
  • Developed working relationships with internal and external customers while assisting with account management duties.

SALES CONSULTANT

NOKIA INDIA PVT LTD
MUMBAI
09.2011 - 02.2016
  • Counter sales at multiple mobile brand store Achieve monthly base targets Interact with walking customer and approach for purchase our products After sales taking care of better service Management inward and order of stocks Sale all products which is available in store.
  • Created detailed sales presentations to communicate product features and market data.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Retained consistent client base by conducting market research to develop brand strategy.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Presented handsets using interactive materials such as videos, charts and slideshows.

Education

High School Diploma -

Navjeevan Vidyalaya High School
Mumbai
06.2004 - 04.2005

H.S.C - Accounts

Smt. K. G. Mittal College
Mumbai
06.2005 - 09.2007

B. Com - Accounts

Smt. K. G. Mittal College
Mumbai
03.2007 - 07.2011

Skills

    Documentation skills

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Interests

Cricket

Carrom

Traveling

Timeline

DEMAND MANAGER

AT OYO ROOMS PVT LTD
08.2022 - Current

KEY ACCOUNT MANAGER

CARS24 SERVICE PVT LTD
03.2021 - 08.2022

Senior Executive

Ola cabs India Pvt. Ltd.
03.2016 - 12.2020

SALES CONSULTANT

NOKIA INDIA PVT LTD
09.2011 - 02.2016

B. Com - Accounts

Smt. K. G. Mittal College
03.2007 - 07.2011

H.S.C - Accounts

Smt. K. G. Mittal College
06.2005 - 09.2007

High School Diploma -

Navjeevan Vidyalaya High School
06.2004 - 04.2005

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Sanjeev SinghDemand Manager, Sales, C2B & B2B