Sanjeev Yadav

• Hired, trained, and mentored staff members to maximize productivity.
• Identified potential partnerships to expand the reach of the business.
• Developed and implemented a comprehensive business plan to launch the company.
• Developed and executed strategies for scaling the business.
• Implemented customer feedback loops to gather insights and improve product and service offerings continually.
• Developed long-range plans for business growth, resulting in increase in annual sales.
• Managed crises and unexpected challenges, ensuring minimal impact on business continuity.

• Facilitated meetings with teammates to align goals and best practices.
• Identify system gaps, high risk behaviors/activities, regulatory and procedural errors through account reviews.
• Partner with MIS and Compliance teams to developing and execute new automated and target testing.
• Monitored KPIs to identify inefficiencies and risks.
• Streamlined reporting processes by evaluating data sources, compiling data and redesigning output.
• Coordinated cross-functional teams to ensure successful implementation of projects on time and within budget constraints.

• Maintained compliance frameworks, policies, and documentation to support audits.

• Adhered to deadlines in optimizing regulatory and operational performance.

• Developed and implemented strategies necessary for minimizing the risk of non-compliance.

• Monitored compliance risk controls to identify deviations, and offer recommendations.

• Conducted audits on internal controls, and developed reports on findings.

• Addressed and resolved audit issues.

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• Reviewed company policies against best practices to better understand level of compliance.

• Collaborated with other departments to develop effective solutions.

• Used multiple data sources to derive end-to-end fraud performance metrics.

• Participated in group discussions with team members to develop new ways to combat fraud.

• Conducted reviews of flagged transactions and reports that showed potential suspicious activity.

• Documented investigative findings in reports.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Demonstrated leadership by making improvements to work processes and helping to train others.

• Participated in the development of fraud risk management policies and procedures, ensuring comprehensive coverage.

Determined business development opportunities and implemented an effective strategy for client acquisition.

Prepared documentation, reports, and logs to identify and manage sales metrics, and support process-driven activities.

• Addressed inquiries from clients and department team members.

• Facilitated and managed a business development plan based on market and industry research.

• Established strong client relationships to drive business development.

• Streamlined customer onboarding processes to improve first impressions and long-term satisfaction.