Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Disclaimer
Timeline
Generic
Sanjib Patra

Sanjib Patra

Kolkata

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

1
1
year of professional experience

Work History

Associate, Fraud and Risk Management, DCS

Netscribes | Data And Insights Solutions
06.2023 - 04.2024
  • Detected fraudulent activities by conducting thorough investigations and analyzing transactional data.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Managed customer relations through communication and helpful interactions.
  • Worked varied hours to meet seasonal and business needs.

Education

B.C.A - Computer Application

Institute of Engineering And Management
Kolkata, India
07.2020

H.S.(12TH) - Science

Tarakeswar Mahavidyalaya
Tarakeswar, India
04.2015

MADHYAMIK(Secondary Education) -

Bikash Bharati Blooms Day School
Tarakeswar, India
03.2013

Skills

  • Customer interaction
  • Decision-Making
  • Courteous and Professional
  • Flexible Schedule
  • Issue Resolution
  • Process Improvement
  • MS Office
  • Time Management

Languages

English
Hindi
Bengali

Personal Information

  • Father's Name: Mr. PARTHA SARATHI PATRA
  • Mother's Name: Mrs. GARGI PATRA
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single
  • Aadhaar: 353179340236

Hobbies and Interests

  • Sports ( Volleyball, Cycling )
  • Travelling
  • Listening Music
  • Photography

Disclaimer

I do hereby declare that all the above information is given by me is true to the best of my knowledge and belief.

Timeline

Associate, Fraud and Risk Management, DCS

Netscribes | Data And Insights Solutions
06.2023 - 04.2024

B.C.A - Computer Application

Institute of Engineering And Management

H.S.(12TH) - Science

Tarakeswar Mahavidyalaya

MADHYAMIK(Secondary Education) -

Bikash Bharati Blooms Day School
Sanjib Patra