Sanjib Patra
Kolkata
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
Work History
Associate, Fraud and Risk Management, DCS
Netscribes | Data And Insights Solutions
2023.06 - 2024.04
- Detected fraudulent activities by conducting thorough investigations and analyzing transactional data.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Worked varied hours to meet seasonal and business needs.
Education
B.C.A - Computer Application
Institute of Engineering And Management
Kolkata, India07.2020
H.S.(12TH) - Science
Tarakeswar Mahavidyalaya
Tarakeswar, India04.2015
MADHYAMIK(Secondary Education) -
Bikash Bharati Blooms Day School
Tarakeswar, India03.2013
Skills
- Customer interaction
- Decision-Making
- Courteous and Professional
- Flexible Schedule
- Issue Resolution
- Process Improvement
- MS Office
- Time Management
Languages
English
Hindi
Bengali
Personal Information
- Father's Name: Mr. PARTHA SARATHI PATRA
- Mother's Name: Mrs. GARGI PATRA
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Aadhaar: 353179340236
Hobbies and Interests
- Sports ( Volleyball, Cycling )
- Travelling
- Listening Music
- Photography
Disclaimer
I do hereby declare that all the above information is given by me is true to the best of my knowledge and belief.
Timeline
Associate, Fraud and Risk Management, DCS
Netscribes | Data And Insights Solutions
2023.06 - 2024.04
B.C.A - Computer Application
Institute of Engineering And Management
H.S.(12TH) - Science
Tarakeswar Mahavidyalaya
MADHYAMIK(Secondary Education) -
Bikash Bharati Blooms Day School
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