Sanjit Kanna S

Focused professional with nearly 2 years of e-commerce shipping operations experience, specializing in quality control and outbound operations. Currently, Area Manager at Amazon India, overseeing efficient back-end processing of 300,000 daily shipments, ensuring timely fulfillment of commitments. Reduced building defect rate from 4.5% to 1.2% within 3 months, resulting in a weekly warehouse loss decrease of INR 1.03 million, enhancing customer and vendor experience. Proficient in guiding cross-functional teams to boost collaboration and productivity. Led 1000+ associates, fostering a culture of continuous improvement. Served as site SME in shipping operations, leading process enhancements and implementations. Skilled in capacity management and resource planning based on forecasts to optimize operational efficiency.

• Achieved a 14% increase in productivity, resulting in a weekly cost benefit of INR 0.7 million.
• Enhanced the physical presence from 82% to 95%, reducing reliance on overtime and averting unexpected headcount shortages.
• Reduced the number of Associate touch points during picking resulting in a cost benefit of INR 0.27 MM weekly.
• Reduced warehouse loss by INR 1.03 million per week, enhancing both customer and vendor experience.
• Facilitated a reduction in the site's share of total seller reimbursements from 26% to 13% within one month.

Received the Rising Star award for two consecutive months, December and January.

Received the "My FC My Pride" award for standardizing shipcats across INFC.

Excel