Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Retail Worker
Mi Lifestyle Marketing Global Private
MUMBAI
02.2020 - Current
Helped customers complete purchases, locate items, and join reward programs.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Greeted customers, helped locate merchandise, and suggested suitable options.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Answered questions about store policies and addressed customer concerns.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
Maintained tidy and organized store environment to comply with cleanliness standards.
Actively engaged customers to provide general assistance and information on store merchandise.
Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Managed approximately 30 incoming calls, emails and faxes per day from customers.
Audit Manager/Assistant Manager
Ajit K Shah M.Com, CA
MUMBAI
08.2024 - 10.2024
Improved client relations by maintaining open lines of communication and addressing concerns promptly.
Managed a team of auditors, ensuring accurate and timely completion of audit projects.
Provided valuable insights to senior management on potential business risks identified during audits.
Tracked funds, prepared deposits and reconciled accounts.
Coordinated, managed and implemented auditing projects and prepared for evaluation.
Gathered and analyzed financial data to determine improvement efforts.