SANJU APPU
Coimbatore
Summary
Results-driven Shift leader recognized for exceptional productivity and efficiency in task execution. Expertise in team leadership, schedule management, and conflict resolution. Proven ability to enhance communication and problem-solving skills to maintain operational flow and team unity.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Shift Leader - Data Tagging Operation
Cognizant Technology Solutions
Coimbatore
03.2025 - Current
- Oversaw data tagging Operations as shift lead for Aflac Insurance Project since March 2025.
- Managed data tagging processes across all shifts to ensure consistency and accuracy.
- Coordinated team efforts in data tagging to enhance workflow efficiency.
- Streamlined data handling procedures to improve overall operational effectiveness.
- Maintained high standards of quality control during data tagging operations.
- Managed schedules, accepted time-off requests and maintained coverage for shifts.
- Supervised daily operations and ensured adherence to company policies.
Senior Process Executive
Cognizant Technology Solutions
Coimbatore
11.2022 - 02.2025
- Concentrated expertise in voice operations, fulfilling the role of Senior Process Executive in Medical Scribing at Cognizant Technology Solutions since November 2022.
Medical Language Specialist
DeliverHealth SOLUTIONS
01.2007 - 06.2022
- Company Overview: Formerly Nuance Transcription Services Pvt. Limited.
- Worked with DeliverHealth SOLUTIONS (Nuance Transcription Services Pvt Limited) as Medical Language Specialist
Proofreader
RND Softech
06.2004 - 12.2006
- Worked with RND Softech from June 28th 2004 to December 25th 2006 as a proofreader
Education
Bachelor of Computer Applications -
Bharathiar University
Skills
- Shift Leadership
- Data Tagging
- Quality Control
- Workflow Optimization
- Team Coordination
- Operations Monitoring
- Clinical Terminology Expertise
- Proofreading Expertise
- Versatile Work Approach
- Collaborative Teamwork
- Interpersonal Communication Skills
- Analytical Problem-Solving
- Pressure Management
- Expertise in MS Office Applications
- Effective Time Management
- Critical Analysis
Certification
- Certificate in Business and Operations Management Excellence, MTF Institute of Management, Technology and Finance
- Certificate of Completion - Six Sigma: Certified Lean Six Sigma White Belt, Accredited
- Completion of course - Provider Credentialing and Contracting (101-Basics)
Languages
- English
- Tamil
- Malayalam
- Hindi
Timeline
Shift Leader - Data Tagging Operation
Cognizant Technology Solutions
03.2025 - Current
Senior Process Executive
Cognizant Technology Solutions
11.2022 - 02.2025
Medical Language Specialist
DeliverHealth SOLUTIONS
01.2007 - 06.2022
Proofreader
RND Softech
06.2004 - 12.2006
Bachelor of Computer Applications -
Bharathiar University