Sanju Durgannavar

Information Security Operations & Risk Management

• Established and enforced security policies and audits, achieving a 90% reduction in potential data leakage through effective controls, encryption, and training.
• Secured IT infrastructure with encryption and role-based access, significantly enhancing the organization's security posture.
• Conducted incident investigations that identified and resolved security gaps, lowering risk by 99%.
• Developed standard operating procedures for audits, reporting, and incident responses, ensuring compliance and preparedness.

Cybersecurity Strategy & Compliance

• Analyzed data trends from over 30 terrorist groups, creating visual dashboards that enhanced operational efficiency by 85% and refined risk mitigation strategies.
• Initiated pilot projects to customize chatbots for various applications, including transportation and mental health support, demonstrating adaptability to emerging technologies.
• Negotiated complex agreements for ₹400 crore in assets and logistics, optimizing resource allocation across five strategic locations.
• Managed budgeting and procurement of ₹80 crore in security equipment, coordinating with over 20 stakeholders to ensure timely installation.
• Fostered a strong cybersecurity culture throughout the organization by promoting best practices and open communication channels between departments regarding information security concerns.
• Improved overall system stability by identifying weak points in the infrastructure and recommending necessary upgrades or replacements.
• Increased employee awareness of cyber threats with regular security trainings and informative presentations.
• Collaborated with IT teams to ensure timely application of security patches and updates for all systems.
• Enhanced information security by developing and implementing comprehensive policies, procedures, and training programs.
• Protected sensitive data by establishing access controls, data encryption measures, and secure network architectures.
• Supported business continuity efforts by ensuring appropriate backup solutions were in place for key systems.
• Mentored junior security staff members to develop a strong and skilled information security team within the organization.
• Optimized budget allocation for information security projects based on risk prioritization strategies.
• Actively participated in cross-functional meetings to provide expert guidance on information security matters during project development phases.

• Designed and customized over 10 Siebel CRM modules, delivering tailored banking solutions for global clients.
• Conducted comprehensive end-to-end testing for Siebel CRM banking solutions, enhancing quality through defect identification and rectification.
• Managed Siebel environments on UNIX and Windows servers, ensuring seamless operation and troubleshooting for multiple clients.
• Collaborated with globally located teams to support CRM implementations and optimize processes.
• Developed training materials and conducted workshops to enhance team capabilities in CRM utilization.