Sanju Kumar
Madhupur
Summary
Intelligent LIMS Specialist with several-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Solution Engineer
LabVantage Solutions Private Limited
Kolkata
07.2022 - Current
- Recognized by management for providing exceptional customer service.
- Completed routine maintenance and repair.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated and maintained databases with current information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted testing of software and systems to ensure quality and reliability.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
Education
Bachelor of Technology - Applied Electronics & Instrumentation Engineering
Techno International Newtown
Kolkata06-2022
Skills
- Strategic Thinking
- Software Development
- Network Architecture
- Requirements Gathering
- Solution Design
- Software troubleshooting
- Customer Engagement
- Leadership
- Friendly, Positive Attitude
- LabVantage
- LV Connect
- JAVA
- Python
- AJAX
- Javascript
- Jasper Reports
- SSIS / Data Migration
- LIMS
- SSO
- Oracle
- MSSQL Server
- Maven
- Web Development
- Data Science / Machine Learning
Languages
English
First Language
Hindi
Proficient (C2)
C2
Bengali
Elementary (A2)
A2
Timeline
Solution Engineer
LabVantage Solutions Private Limited
07.2022 - Current
Bachelor of Technology - Applied Electronics & Instrumentation Engineering
Techno International Newtown
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